I would like data about accidents at stations over the last three years up to present date. Can I have this information divided by station, type of accident and whether any of these were fatalities? I would like to know the overall number of accidents for each station.

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Our Ref: FOI-2161-1718

Thank you for your request received on 3 November 2017 asking for information about accidents at stations. I am sorry for the delay in replying.

Your request has been considered under the requirements of the Freedom of Information Act 2000 and our information access policy. I can confirm that we do the information you require.

The Tube supports nearly 5 million passenger journeys per day, and up to 1.38bn journeys were made in 2016/17 on the Tube. The safety of our staff and customers is our top priority and the Tube is recognised as one of the safest metros around the world. We are never complacent, however, and continuously strive to reduce injuries.

To minimise slips, trips and falls, we have been trialing and implementing a variety of ways to highlight risks and encourage safe use of escalators. These encourage customers to hold the handrail; walk or stand safely; be aware of the step or landing interface; and, where available, to use lifts when mobility impaired.

Initiatives to minimise slips, trips and falls include blue footprints on the steps, hand prints on the handrails, contrasting colours to highlight the ‘comb’ between the moving steps and the landings, wording on step risers, new electronic displays, under-step lighting, escalator and lift floor signs, projections of staff members giving safety messages near escalators and frequent public address announcements.

Additionally, TfL's safety campaigns, which run throughout the year, use posters in lifts, stations, as well as advertisements on the escalators across the network, to remind our customers of the risks of running on stairs and escalators. We continually monitor the effectiveness of our measures and campaigns in reducing accidents and adjust our approach accordingly.

We offer comprehensive help and support to people involved in, or affected by, a life-changing incident on the TfL network via The Sarah Hope Line.

Please see the attached spreadsheets showing the number of accidents recorded. The first shows accidents by station, by year and cause/type of accident, and the second one shows accidental fatalities by year by station.

If this is not the information you are looking for please do not hesitate to contact me.

If you are not satisfied with this response please see the attached information sheet for details of your right to appeal.

Yours sincerely

Graham Hurt

FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

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