Lost Property
Request ID: FOI-2098-1617
Date published: 08 April 2017
You asked
1. Please could you provide me with tables, broken down by month, showing the numbers of items of property that were (i) handed in as lost and (ii) returned, broken down by the category of the property for the 2016 calendar year?
2. How much money was collected by TfL by auctioning/selling off items that had been lost by passengers and then not reclaimed in each of the last two financial years (2014/15) and (2015/16)?
3. For each of these financial years please state the three individual sales that made the most money. Please state what the lots consisted of and how much money TfL received for each item?
We answered
TfL Ref: FOI-2098-1617
Thank you for your email received by us on 26 January 2017 asking for information about Lost Property. Please accept my apologies for the delay in responding to you.
Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy. I can confirm that we hold the information you require.
You asked:
1. Please could you provide me with tables, broken down by month, showing the numbers of items of property that were (i) handed in as lost and (ii) returned, broken down by the category of the property for the 2016 calendar year?
2. How much money was collected by TfL by auctioning/selling off items that had been lost by passengers and then not reclaimed in each of the last two financial years (2014/15) and (2015/16)?
3. For each of these financial years please state the three individual sales that made the most money. Please state what the lots consisted of and how much money TfL received for each item?
Please see the attached spreadsheet. As property items are stored for up to three months, not all items are restored to the owner immediately. For example, items received on 01 January may be restored to customers in either January, February or March of the same year.
The majority of unclaimed items are donated to our charity partners: The British Red Cross; the Salvation Army; and Scope. All revenue raised goes towards the operating cost for the lost property office. All personal data is removed from electronic devices before they are sold.
Please note, we publish data on lost property, and the income raised from the sale of unclaimed items, at https://tfl.gov.uk/help-and-contact/lost-property#on-this-page-7
If this is not the information you are looking for, or if you are unable to access it for any reason, please do not hesitate to contact me.
Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.
Yours sincerely
Paulina Tuffour
FOI Case Officer
FOI Case Management Team
General Counsel
Transport for London
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