Dear Sir/ Madam, Under the Freedom of Information Act 2000 I seek the following information: 1. How many bus drivers were assaulted in London in 2016 (or most recent 12 month figures)? 2. How many tube drivers were assaulted in London in 2016 (or most recent 12 month figures)? 3. How many black drivers were assaulted in London in 2016 (or most recent 12 month figures)?

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Our Ref: FOI-2029-1718

Thank you for your e-mail received on 30 October 2017 clarifying your request for information about assaults on drivers.

Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy. I can confirm we hold some of the information you require.

There were nearly 1.4bn journeys made on the London Underground in 2016/17, and 2.3bn made on buses in the same period. Our staff work hard to serve the millions of customers who use our network every day and have the right to go about their work without fear or intimidation. TfL takes workplace violence extremely seriously and we always encourage staff to report any instance of abuse whether physical or non physical so that preventative measures can be taken, and the strongest penalties brought against offenders.

TfL has staff dedicated to workplace violence reduction embedded or working alongside the Metropolitan Police Service (MPS) and British Transport Police (BTP). These special units were established to investigate physical assault and verbal aggression on staff, public order offences and hate crimes, among other offences. The units have significantly improved the quality of staff assault investigation and feedback, as well as victim care and support.

We publish a quarterly and annual bulletin on crime and antisocial behaviour on the transport network on our website:

https://tfl.gov.uk/corporate/publications-and-reports/crime-and-incident-bulletins

For any crime data not on this bulletin, please contact the Metropolitan Police Service (MPS), using the details at www.met.police.uk/foi.

We also regularly publish Health, Safety, & Environment (HSE) reports which provide details about crimes where staff are the victims. The most recent quarterly HSE report is published with the papers of the Safety, Sustainability and HR Panel for its meeting of 28 Sept (see item 7, pages 32-33):

https://tfl.gov.uk/corporate/publications-and-reports/safety-sustainability-hr

The most recent annual report (for 2015/16) is also published on our website:

https://tfl.gov.uk/corporate/publications-and-reports/health-safety-and-environment

In accordance with section 21 of the FOI Act, we are not obliged to supply you with a copy of the requested information as it is already accessible to you elsewhere.

If this is not the information you are looking for, or if you are unable to access it for some reason, please feel free to contact me.

Please see the attached information sheet for details of your right to appeal.

Yours sincerely

Gemma Jacob

FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

[email protected]

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