Citymapper Pass
Request ID: FOI-1923-1920
Date published: 24 October 2019
You asked
I would like to get a breakdown, by month, for each month from February 2019 to the most recent possible date - of how many "taps in/outs" were recorded by Transport for London using Citymapper's Pass card in each month on Transport for London services. If it is easier, this could be done has 'how many journeys' included a Citymapper tap in/out.
We answered
Our Ref: FOI-1923-1920
Thank you for your request received on 26 September 2019 asking for information about the use of the Citymapper Pass on our services.
Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy. I can confirm we do hold the information you require. You asked for:
Please see the table below for the number of journeys made using Citymapper Pass by month. This data series starts on 24 March 2019:
Month Number of journeys
March 1,480
April 111,386
May 212,398
June 228,174
July 241,800
August 223,363
September 241,086
There are approximately 300m journeys made per month on our network. The journeys made using the Citymapper Pass represent 0.08 per cent of these.
Please note, the Citymapper Pass is entirely a commercial enterprise arranged and developed by Citymapper. Fares on TfL services do not change and TfL receives the appropriate fare from Citymapper for any journeys made using our services.
If this is not the information you are looking for please feel free to contact me.
Please see the attached information sheet for details of your right to appeal.
Yours sincerely
Gemma Jacob
Senior FOI Case Officer
FOI Case Management Team
General Counsel
Transport for London
[email protected]
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