FOI request detail

Expenditure on posters

Request ID: FOI-1898-2425
Date published: 03 October 2024

You asked
Hello - I’d like to know how much tfl spends annually on posters urging its customers behave well, be kind and understanding of each other, and similar messages. Thanks.

We answered

Our ref: FOI-1898-2425

 

Thank you for your request received by Transport for London (TfL) on 13 September 2024 asking for expenditure on posters.

 

Your request has been considered under the requirements of the Freedom of Information Act 2000 and our information access policy. 

 

I can confirm that we do hold the information you require. You asked:

 

I’d like to know how much TfL spends annually on posters urging its customers behave well, be kind and understanding of each other, and similar messages.

 

Our ‘Travel Kind’ poster campaign aims to tackle anti-social behaviour (ASB) on the network including encouraging customers to be kind, considerate and patient towards each other.

 

In the last full financial year (01 April 2023 – 31 March 2024), TfL spent £122,894.68 covering production, printing and posting of the campaign. 

 

The campaign is supported by wider customer information on the network such as announcements and vinyls.

 

If you are not satisfied with this response please see the attached information sheet for details of your right to appeal.

 

 

Yours sincerely,

 

 

 

Tahsin Prima

FOI Case Officer

General Counsel

Transport for London

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