FOI request detail

Station usage at Abbey Wood

Request ID: FOI-1873-1920
Date published: 27 September 2019

You asked
Could you provide station usage figures at Abbey Wood station each month for the last six months? Many thanks Also, could I have station usage figures for Pontoon Dock DLR station for the past six months.

We answered

TfL Ref: 1873-1920

Thank you for your request received by Transport for London (TfL) on 23 September 2019 asking for information about station usage figures at Abbey Wood station and Pontoon Dock DLR each month for the last six months.

Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy.  I can confirm that we hold the information you require.

Please find the requested data attached for Abbey Wood and Pontoon Dock DLR stations. The data covers the period 01.03.2019 to 31.08.2019 inclusive and is broken down by months as requested.

Data comprises of Entry, Exit and PVAL figures as taken from the TAPs Universe data extraction tool; the data is composed of ticketing data (Oyster, contactless and magnetic paper tickets).

Please note the following

  • Where a customer has not tapped a valid ticket on a card reader upon entering or exiting the station, they will not be captured in this data.

     

     

  • PVAL stands for Passenger Validator. These are standalone card readers (i.e. not a gate), such as the ones installed at most DLR stations.

     

     

  • Whilst Oyster taps on a PVAL are classified as either an Entry or Exit tap accordingly, we are unable to classify contactless taps as such as journeys are not calculated at the point of tap, and therefore contactless taps on a PVAL are marked under the transaction type PVAL in this dataset.

     

     

  • PVALs only read Oyster and contactless cards, and do not accept magnetic paper tickets. Therefore customers travelling with a valid magnetic paper ticketing product at stations with PVALs installed may not be captured in the data.

If this is not the information you are looking for, or if you are unable to access it for any reason, please do not hesitate to contact me.

Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.

Yours sincerely

Sara Thomas

FOI Case Management Team

General Counsel

Transport for London

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