Our Ref:         FOI-1798-1718

Thank you for your request received on 6 October 2017 asking for information about the grace period for Oyster card peak and off-peak journeys.

Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy. I can confirm we do hold the information you require. You asked:

Please can you clarify (for both Oyster and Contactless, if different), the grace periods, measured in minutes and seconds, for the following situations:

1) Touching in after the start of the AM peak

Peak starts at 06.35.

2) Touching in before the end of the AM peak

Off-peak starts at 09.27.

3) Touching in after the start of the PM peak

Peak starts at 16.05.

4) Touching in before the end of the PM peak

Off-peak starts at 18.57.

Please note that the grace times quoted above apply for both Oyster and Contactless. The quoted times are as set at the particular validation devices and these may sometimes vary from true time; the grace times are therefore not guaranteed to apply from the perception of the user.

If this is not the information you are looking for please feel free to contact me.

Please see the attached information sheet for details of your right to appeal.

Yours sincerely

Gemma Jacob
FOI Case Officer
FOI Case Management Team
General Counsel
Transport for London

[email protected]