FOI request detail

Underlying MIS

Request ID: FOI-1757-1819
Date published: 31 October 2018

You asked

Hi, I wanted to ask you about the underlying Information system that the TfL uses? Systems include: Online and Offline Reservation, Train Management, Monitoring and Control, Access System (hardware) Who's are the vendors involved, System Integrator(s) Company Name, Basic Network Topology.

We answered

TfL Ref: 1757-1819

Thank you for your email received by us on 3 October 2018 asking about the underlying management information systems (MIS) used by Transport for London (TfL).

Your request has been considered in accordance with the requirements of the Freedom of Information (FOI) Act and our information access policy.  I can confirm we do hold the information you require.

The information you asked for is available on our website using the following link: This details the systems we use with the contract agreements we have in place such as our Core IM Data Communications, Operations Information Systems, Data Centre Hardware Technology and hardware maintenance systems with various named vendors.

In accordance with section 21 of the FOI Act, we are not obliged to supply you with a copy of the requested information as it is already accessible to you elsewhere.

If this is not the information you are looking for, or if you are unable to access it for some reason, please do not hesitate to contact me.

Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.

Yours sincerely

Jasmine Howard
FOI Case Officer
Information Governance
Transport For London

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