Auto top up Oyster PAYG users
Request ID: FOI-1754-1920
Date published: 19 September 2019
You asked
F/O from 1326-1920
I'd like to know what % of Oyster PAYG users are in auto top up and how this performance has compared over time, particularly after spending time and money on the 2009 report I downloaded on your website - info requested for the last eight week period
We answered
TfL Ref: 1754-1920
Thank you for your request received by Transport for London (TfL) on 10 September 2019 asking for information about Oyster card data.
Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy. I can confirm that we hold the information you require.
In the last eight weeks, 4% of Oyster PAYG customers had ATU enabled.
If this is not the information you are looking for, or if you are unable to access it for any reason, please do not hesitate to contact me.
Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.
Yours sincerely
Sara Thomas
FOI Case Management Team
General Counsel
Transport for London
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