1. Since the start of ULEZ, how many drivers have been issued with FPNs up until the 31st August (please break this down month by month)? 2. Out of these drivers, how many appealed to TFL on the ground that the information about their vehicle on the ULEZ website was incorrect (e.g. presenting a green tick allowing entry into the zone)? (Please break this down month by month). 3. How many appeals were upheld by TfL (Please break this down month by month)? 4. How many appeals were rescinded by TfL (Please break this down month by month)? 5. How many call did TFL receive from drivers attempting to query upheld decisions to resolve the upholding of the FPN relating to inaccurate information on the website (Please break this down month by month)? 6. How many of these were resolved in favour of the driver by TfL locally (Please break this down month by month)? 7.How may appeals were then made to the independent adjudicator (Please break this down month by month)? 8.How many of the appeals were found in favour of the driver by the independent adjudicator and FPNs rescinded (Please break this down month by month)? 9. How many appeals were dismissed by the independent adjudicator and appeal dismissed (Please break this down month by month)?

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Our ref: FOI-1750-1920

Thank you for your request received on 10 September 2019 asking for information about Ultra Low Emission Zone (ULEZ).

Your request has been considered in accordance with the requirements of the Freedom of Information Act and our Information Access Policy. I can confirm we do hold the information you requested. You asked:

1.Since the start of ULEZ, how many drivers have been issued with FPNs up until the 31st  August (please break this down month by month)?

Please see the table below.

2. Out of these drivers, how many appealed to TFL on the ground that the information about their vehicle on the ULEZ website was incorrect (e.g. presenting a green tick allowing entry into the zone)? (Please break this down month by month).

We do not record representations for this reason.

3. How many appeals were upheld by TfL (Please break this down month by month)?

4. How many appeals were rescinded by TfL (Please break this down month by month)?

7.How may appeals were then made to the independent adjudicator (Please break this down month by month)?

8.How many of the appeals were found in favour of the driver by the independent adjudicator and FPNs rescinded (Please break this down month by month)?

9. How many appeals were dismissed by the independent adjudicator and appeal dismissed (Please break this down month by month)?

As the ULEZ scheme was new, between 8 April and 10 May we issued warning notices rather than Penalty Charge Notices (PCNs). The below table details how many PCNs were issued to drivers for non-purchase of the ULEZ daily charge; the data is broken down by calendar month from 11 May up to and including 31 August 2019.

We issue PCNs when we have reason to believe a contravention occurred. Should a driver believe the PCN was issued incorrectly, they can challenge the PCN; all PCNs are subject to a statutory representations and appeals process and each challenge is considered on a case-by-case basis, including any mitigating circumstances. We have the discretion to cancel a PCN or refund all or part of a PCN payment for any reason. If a representation is rejected, the driver is within their rights to appeal to an independent adjudicator. Should a driver pay a PCN and later have their representation accepted or appeal allowed, the PCN will be cancelled and any payment will be refunded. Representation and appeal figures and outcomes are also detailed in the below table.

Month	PCNs Issued	Representations Received	Representations Rejected	Representations Accepted	Representations Outstanding	Appeals Made	Appeals Allowed	Appeals Refused	Appeals Withdrawn
May	42,402	8,083	4,004	3,248	831	329	2	108	14
June	76,918	14,160	5,959	6,510	1,691	468	2	76	2
July	69,768	10,730	4,276	4,603	1,851	166	3	1	1
August	64,338	7,560	1,675	1,806	4,079	21	0	0	1

5. How many call did TFL receive from drivers attempting to query upheld decisions to resolve the upholding of the FPN relating to inaccurate information on the website (Please break this down month by month)?

6. How many of these were resolved in favour of the driver by TfL locally (Please break this down month by month)?

We do not hold this information.

If you have any outstanding questions regarding penalties you have received you can contact our ULEZ correspondence team at [email protected]

Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.

Yours sincerely,

Melissa Nichols

FOI Case Officer

General Counsel

Transport for London

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