Unstaffed stations
Request ID: FOI-1704-1718
Date published: 10 October 2017
You asked
Can you advise the dates when Eastcote station from 1st June to 10TH August 2017 that there was no staff present while trains were stopping
We answered
TfL Ref: 1704-1718
Thank you for your request received by Transport for London (TfL) on 1 October asking for information about staffing at Eastcote London Underground station.
Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy. I can confirm that we hold the information you require.
TfL is committed to staffing all stations while train services are running as part of its customer service offering. There may be times during the day staff are not visible because they are either on a meal break, travelling between stations or undertaking station inspections.
For Eastcote station, from 01/06/2017 to 10/08/2017 there were no recorded instances of the station being left open and unstaffed whilst trains were running.
If this is not the information you are looking for, please do not hesitate to contact me.
Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.
Yours sincerely
Sara Thomas
FOI Case Management Team
General Counsel
Transport for London
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