Please provide a copy of the Ticketing & Revenue Update Issue 119 which is due for release at the end of August.

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Our ref: FOI-1592-1920/GH

Thank you for your request received by Transport for London (TfL) on 25 August 2019 asking for a copy of the Ticketing & Revenue Update Issue 119.

Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy. I can confirm we do hold the information you require. Please find the requested update attached.

Please note that in accordance with section 40(2) of the FOI Act, any personal information that would allow an individual to be identified unfairly has been removed. This is because the disclosure of such personal data would be a breach of the Data Protection legislation specifically the first principle of the legislation which requires all processing of personal data to be fair and lawful. As these bulletins are written for an internal audience we do not believe that any of the individuals that could be identified from information within the documents would have expected that information to enter the public domain. We therefore believe that it would be unfair to disclose this personal information in these circumstances.

Additionally some information relating to fraud risk and criminal activity has been redacted as it is subject to a statutory exemption to the right of access to information under section 31(a) – Law Enforcement.

A disclosure under the Freedom of Information act is a disclosure ‘to the world at large’ and whilst we make no suggestion that you would use the information for anything other than your own personal interest, in this instance the exemption has been applied to information that covers magnetic ticket issues and fare evasion, which could assist anyone wishing to evade paying their fare.

The use of this exemption is subject to an assessment of the public interest in relation to the disclosure of the information concerned. We recognise the need for openness and transparency by public authorities, but in this instance feel that balance lies in favour of withholding the information to ensure that fare evasion is prevented wherever possible to protect public funds.

If this is not the information you are looking for, or if you are unable to access it for some reason, please do not hesitate to contact me.

Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.

Yours sincerely

Graham Hurt

FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

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