Request ID: FOI-1585-2223 Date published: 17 October 2022
You asked
Dear Transport for London,
I would like a copy of the job description for this position: Experience Designer 038563
Could you please also supply the anticipated salary range and desired competencies for the ideal candidates for this role.
We answered
TfL Ref: 1585-2223
Thank you for your request received by Transport for London (TfL) on 4 October 2022 asking for information about the job description, anticipated salary and competencies for the role of Experience Designer 038563. Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy. I can confirm that we hold the information you require. You asked: I would like a copy of the job description for this position: Experience Designer 038563. Could you please also supply the anticipated salary range and desired competencies for the ideal candidates for this role.
Please see the job description attached. The other information you requested is below:
Salary: £45,000.00 - £50,000.00
Candidate competence will be assessed on the following Skills, Knowledge and Experience:
Skills
Proactive individual able to work independently to deliver key design activities and artefacts to strict deadlines
Time management skills, able to plan works and prioritise when necessary to met objectives
Collaborative individual able to work with different disciplines to achieve common goals
Able to structure and produce clear and well-researched design solutions for digital services and products.
Impactful storytelling and presentation skills, able to deliver compelling messages to stakeholders
In-depth knowledge in ONE or several of these areas: • Visual Design, • Interaction Design • Design Research (see definitions on additional sheet)
Computer literate able to use basic MS Office applications and systems
Innovative and proactive, able to look at challenges from a different perspective and work towards developing new and effective ways of doing things
Knowledge
Ideally educated to a bachelor degree level or has the equivalent knowledge gained from professional experience.
Service design – a strong understanding of the full, end-to-end service design process and how different activities and deliverables inform each other, e.g. how research findings and strategy inform concept development and detailed design. Being adept at a wide range of human-centred research and design methodologies, e.g. understanding why and how methodologies are used in a given context. In-depth knowledge in ONE or several of these areas: • Visual Design, • Interaction Design • Design Research (see definitions on additional sheet)
A good level of knowledge of project delivery methods, particularly Agile
Awareness of key business terminology and processes
Knowledge of primary and secondary research approaches (e.g. basic surveys and desk research)
Experience
Experience in delivering complex service design projects within multidisciplinary teams
Significant hands-on experience in one or more of the following areas: visual design, interaction design or design research
Experience in contributing to a growing team, by sharing knowledge, defining shared methodology, producing reusable tools and pro-actively supporting colleagues
Experience delivering design work packages within a technology focused organisation (desirable)
If this is not the information you are looking for, or if you are unable to access it for any reason, please do not hesitate to contact me.
Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.
Yours sincerely
Sara Thomas FOI Case Management Team General Counsel Transport for London
