F/on from FOI-1206 Cycle Hire - I was hoping to get the actual numbers for the repairs, sets of pedals etc, also for the number of hires per docking station. Do you think you can help with this in the same FOI request?

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Our ref: FOI-1518-1920/GH

Thank you for your request received by Transport for London (TfL) on 19 August 2019 asking for further information about Santander cycles.

Your request has been considered under the requirements of the Freedom of Information Act 2000 and our information access policy. I can confirm that we do hold the information you require.

The tables below show the actual numbers for the repairs, sets of pedals etc, and also the number of hires per docking station as requested:

Rank	Part name	Parts used
1	Pedals	10,782
2	Wheel	6,684
3	Inner tube	5,916
4	Headset axle washer	5,648
5	Saddle	5,522
6	Bicycle chain	5,428
7	Crank security bolt	5,018
8	Tyre	4,390
9	Brake lever	3,916
10	Brake cable	3,770

This data covers the last 12 months.

If this is not the information you are looking for, please do not hesitate to contact me.

If you are not satisfied with this response please see the attached information sheet for details of your right to appeal.

Yours sincerely

Graham Hurt

FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

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