FOI request detail

I would like to find out if there was an increase in the zverage number of people fined for ulez when the website was under repair

Request ID: FOI-1502-2223
Date published: 17 October 2022

You asked

Please can I find out if there was an increase in the average number of people being fined per day for ulez and congestion charge when the tfl website was under repair on the 31/7/2022 and the 1/8/2022. I had difficulty using the site and have recieved a fine so would appreciate the information to make a case to represent to the adjudicator.

We answered

Our ref: FOI-1502-2223/GH

Thank you for your request received by Transport for London (TfL) on 22 September 2022 asking for information about ULEZ/CC PCNs.

Your request has been considered under the requirements of the Freedom of Information Act 2000 and our information access policy. I can confirm that we do hold the information you require.

There was planned maintenance on the Road User Charging section of our website between 07:00 - 19:00 on Sunday 31 July. There were no outages on 1 August.  
While the maintenance was being carried out motorist were still able to pay the ULEZ and Congestion Charge for travel on 31 July and for the three previous charging days. However motorists were unable to pay the charges for future travel during the maintenance period. There was information on the website advising motorists to revisit the site outside of the maintenance period to make payment.
The table below details the number of ULEZ and Congestion Charging PCNs issued on a daily basis from Saturday 24 July to Sunday 8 August.
If this is not the information you are looking for, please do not hesitate to contact me.

If you are not satisfied with this response please see the attached information sheet for details of your right to appeal.

Yours sincerely

Graham Hurt
FOI Case Officer
FOI Case Management Team
General Counsel
Transport for London

Back to top

Want to make a request?

We'll email you the response within 20 working days.

We'll publish the response online without disclosing any personal information.