FOI request detail

Please disclose the Taxi Drivers Handbook

Request ID: FOI-1480-1920
Date published: 14 November 2019

You asked

The Taxi Drivers Handbook is referred to in TFL Ref: FOI-0589-1718. Please disclose a copy of the entire handbook (PDF copy is fine).

We answered

TfL Ref: FOI-1480-1920

Thank you for your request received by us on 19 August 2019 asking for a copy of the Taxi Drivers Handbook.

Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy. I can confirm that we hold the information you require.

Please find attached a copy of the requested publication. Please note that the document has not been updated since 2013. Therefore it does not reflect a number of important changes in the intervening 6 years, for example the introduction of a card payment mandate for taxis and the commencement of section 165 of the Equality Act.

If this is not the information you are looking for, or if you are unable to access it for any reason, please do not hesitate to contact me.

Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.

Yours sincerely

Jasmine Howard

FOI Case Officer

Information Governance

Transport For London

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