Under the Freedom of Information Act 2000, I would be grateful if you could provide me with either signposting to existing published information, or the provision of any non-published information that TFL holds on: 1) passenger numbers on the 170 bus route between Clapham Junction and Victoria Station in both directions between 2010 and the present day; 2) any information on the trend in both regularity and reliability of the 170 bus route between Clapham Junction and Victoria Station in both directions between 2010 and the present day (by which I mean any data on bus frequency over that period, and any measurement of timeliness); and 3) passenger numbers on the London Overground service between Imperial Wharf and Clapham Junction in both directions between 2010 and the present day.

---

Our ref: FOI-1424-1718/GH

Thank you for your request received by Transport for London (TfL) on 9 September 2017 asking for information about bus route 170.

Your request has been considered under the requirements of the Freedom of Information Act 2000 and our information access policy. I can confirm that we do hold some of the information you require.

1. passenger numbers on the 170 bus route between Clapham Junction and Victoria Station in both directions between 2010 and the present day;

    

   Please see the attached spreadsheet showing the data for the period 01/01/2015 to 30/06/2017. Unfortunately we no longer hold this information prior to 2015.

    

    

2. any information on the trend in both regularity and reliability of the 170 bus route between Clapham Junction and Victoria Station in both directions between 2010 and the present day (by which I mean any data on bus frequency over that period, and any measurement of timeliness); and

Please see the attached performance note and the details below. Please note that route 170 is a high frequency route so reliability is measured by excess wait time rather than punctuality.

ROUTE 170
Financial Year	Scheduled Wait Time		Actual Wait Time	Excess Wait Time
2010/11	4.13		5.21	1.07
2011/12	4.12		5.24	1.12
2012/13	4.46		5.40	0.94
2013/14	4.46		5.57	1.11
2014/15	4.46		5.72	1.26
2015/16	4.49		5.93	1.43
2016/17	4.71		5.81	1.09
2017/18 Q1 & Q2	4.81		5.79	0.98

Current frequencies (buses per hour):

Day	AM Peak	Early	Mid Normal	Late AM	PM Peak	Afternoon	PM Normal	Evening
Mon-Fri	7.5		7.0		7.5		4.6
Sat		4.6		7.0		7.0		4.6
Sun		4.0		4.6		4.6		4.6

3) passenger numbers on the London Overground service between Imperial Wharf and Clapham Junction in both directions between 2010 and the present day.

Please see the table below:

Link	2010	2011	2012	2013	2014	2015	2016
Clapham Junction to Imperial Wharf	7,825	12,293	11,816	13,539	15,249	16,315	17,208
Imperial Wharf to Clapham Junction	7,871	11,443	12,856	12,281	13,778	14,260	15,299
Average period for data range	15/11/2010 to 19/11/2010 inclusive	07/11/2011 to 11/11/2011 inclusive	12/11/2012 to 16/11/2012 & 19/11/2012 to 23/11/2012 (both inclusive)	11/11/2013 to 15/11/2013 & 18/11/2013 to 22/11/2013	Weekdays only from 10/11/2014 to 05/12/2014 inclusive	Weekdays only from 16/11/2015 to 11/12/2015 inclusive	Weekdays only from 14/11/2016 to 09/12/2016 inclusive

Data is taken from Loadweigh system which records loads on trains as they pass between individual stations.
Data covers London Overground services only.
Snapshot provided for November/early December each year to remove the impact of seasonal variations.
Values represent total loads occurring on an average weekday throughout the day, split by direction

If this is not the information you are looking for, or if you are unable to access it for some reason, please do not hesitate to contact me.

If you are not satisfied with this response please see the attached information sheet for details of your right to appeal.

Yours sincerely

Graham Hurt

FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

Attachments

Back to top

---