Thank you for your email received by us on 11 September 2017 asking for information about bus passenger incidents.

Your request has been considered in accordance with the requirements of the Freedom of Information (FOI) Act and our information access policy.  I can confirm we do hold the information you require. You asked for:

the numbers of people who have fallen whilst travelling on the bus network during the period April'16 to March'17. If possible could you break down the numbers according to age.

The information you asked for is available on our website using the following link whereby the requested data can be copied into a new spreadsheet, with filters added and selecting the category of ‘slips, trips and falls’ accordingly at:  https://tfl.gov.uk/corporate/publications-and-reports/bus-safety-data#on-this-page-2,

In accordance with section 21 of the FOI Act, we are not obliged to supply you with a copy of the requested information as it is already accessible to you elsewhere.

If this is not the information you are looking for, or if you are unable to access it for some reason, please do not hesitate to contact me.

Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.

Yours sincerely

Jasmine Howard
FOI Case Officer
Information Governance
Transport For London