FOI request detail

PAYG Touches at Paddington in early morning

Request ID: FOI-1374-2021
Date published: 04 November 2020

You asked
The number of Oyster or contactless touch-ins at the gates to platforms 4-5 at Paddington NR between 0430 and 0505 which are followed by a touch out at Heathrow T23 (Rail) between 0500 and 0540 or at Heathrow T5 (Rail) between 0500 and 0545. I would like one count for each weekday as far back as is possible for Oyster and to June 1st 2020 for contactless. In view of the eight week limit on Oyster journey history I would respectfully ask that the data extract be carried out as soon as possible.

We answered

TfL Ref: FOI-1374-2021

Thank you for your request received by Transport for London (TfL) on 18 October 2020.

Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy.  I can confirm that we hold the information you require. You asked for:

The number of Oyster or contactless touch-ins at the gates to platforms 4-5 at Paddington NR between 0430 and 0505 which are followed by a touch out at Heathrow T23 (Rail) between 0500 and 0540 or at Heathrow T5 (Rail) between 0500 and 0545.  I would like one count for each weekday as far back as is possible for Oyster and to June 1st 2020 for contactless.

Please find the requested information in the attached table. Data is from 1 June 2020 to 21 October 2020 for contactless payment cards and from 23 August 2020 to 21 October 2020 for Oyster.

If you are considering submitting a further FOI request please think carefully about whether the request is essential at this current time, as answering FOI requests will require the use of limited resources and the attention of staff who could be supporting other essential activity. Where requests are made, please note that our response time may be impacted by the current situation.

If this is not the information you are looking for, or if you are unable to access it for any reason, please do not hesitate to contact me.

Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.

Yours sincerely

Eva Hextall

FOI Case Management Team

General Counsel

Transport for London

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