FOI request detail

Bus passenger data

Request ID: FOI-1360-1718
Date published: 16 November 2017

You asked

Please accept this a request under the freedom of Information Act Can you supply in excel format passenger usage data for the bus routes that are in service on Friday and Saturday nights

We answered

Thank you for your email received by us on 4 September 2017 asking for information about passenger usage data for bus routes in operation on Friday and Saturday nights

Your request has been considered in accordance with the requirements of the Freedom of Information (FOI) Act and our information access policy. 

Unfortunately, to provide the information you have requested, when considered with your recent request for unmanned tube stations data of 20 August 2017 (ref1214-1718) would exceed the ‘appropriate limit’ of £450, or 18 hours, set by the Freedom of Information (Appropriate Limit and Fees) Regulations 2004. The Freedom of Information Act allows the aggregation of the cost of answering separate requests made for information that is to any extent similar within a 60 working day period. You have submitted 15 FOI requests since requests since 20 August and the cost of answering your requests would exceed the appropriate limit.

Under section 12 of the FOI Act, we are not obliged to comply with a request if we estimate that the cost of determining whether we hold the information, locating and retrieving it and extracting it from other information would exceed the appropriate limit. This is calculated at £25 per hour for every hour spent on the activities described.

To help bring the cost of responding to your request within the £450 limit, you may wish to consider narrowing its scope so that we can more easily locate, retrieve and extract the information you are seeking. If you want to refine your request or make a Freedom of Information Act request in future, please bear in mind that the Freedom of Information Act allows you to request recorded information held by us. You should identify the information that you want as clearly and concisely as you can, specifying the types of document that you are looking for. You might also consider limiting your request to a particular period of time, geographical area or specific departments of the organisation.

Although your request can take the form of a question, rather than a request for specific documents, we do not have to answer your question if it would require the creation of new information or the provision of a judgement, explanation, advice or opinion that was not already recorded at the time of your request.

Please note that we will not be taking further action until we receive your revised request.

In the meantime, if you have any queries or would like to discuss your request, please do not hesitate to contact me.

Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.

Yours sincerely

Jasmine Howard
FOI Case Officer
Information Governance
Transport For London

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