Freedom of Information request - Bus performance Summary
Request ID: FOI-1348-2324 Date published: 21 August 2023
You asked
Dear Transport for London,
I am requesting pursuant to the Freedom of Information Act the following information:
List of Performance points (QSI points) for the route 465.
Assessments on the route as per Health and Safety in relation to driver safety and any other performance related reviews pertaining to the safety on the 465.
Contract details relating to the route 465 in terms of time management criteria per trip through both peak and off peak periods.
Assessments regarding the time of trips to enable the route to be driven at legal speeds.
Maximum time a bus should be expected to sit at a single stop for time management.
Expected maximum time a bus would be expected to sit at a bus stop when doing so would obstruct traffic from passing entirely.
We answered
TfL Ref: 1348-2324
Thank you for your request received by Transport for London (TfL) on 27 July 2023 asking for information about bus route 465.
Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy. I can confirm that we hold some of the information you require. You asked for:
List of Performance points (QSI points) for the route 465.
Please see the attached schedule for bus route 465.
Assessments on the route as per Health and Safety in relation to driver safety and any other performance related reviews pertaining to the safety on the 465.
Transport for London publishes a range of reports covering various aspects of bus safety via the following links:
Route level assessments of performance and safety are led by the respective bus operating companies that would need be contacted directly for this information. Bus route 465 is managed by London Transit, London United, which can be contacted at: https://www.ratpdevtransitlondon.com/contact
However, please note that as a private company, London Transit is not legally obliged to respond to Freedom of Information requests.
Contract details relating to the route 465 in terms of time management criteria per trip through both peak and off peak periods.
In accordance with section 21 of the FOI Act, we are not obliged to supply you with a copy of some of the requested information as it is already accessible to you elsewhere.
Assessments regarding the time of trips to enable the route to be driven at legal speeds.
Buses used on route 465 have been fitted with the Intelligent Speed Assistance (ISA) technology. This uses GPS to link the buses location to the speed limit map, and limits the speed the bus can do to that of the legal speed limit. In scheduling the services, the legal speed limits are taken into consideration, and run time is constantly reviewed, so any appropriate changes can be made. Having ISA fitted removes acting on any temptation or accidental speeding if time is perceived to be needed to be made up.
Maximum time a bus should be expected to sit at a single stop for time management.
Whilst the expected maximum waiting time would be two minutes, the bus could be asked to wait for a longer time based on a specific circumstance outside of the usual parameters.
Expected maximum time a bus would be expected to sit at a bus stop when doing so would obstruct traffic from passing entirely.
The expected maximum waiting time would be two minutes, we would not wish to obstruct traffic if it can be avoided
If this is not the information you are looking for, or if you are unable to access it for any reason, please do not hesitate to contact me.
Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.
Yours sincerely
Jasmine Howard FOI Case Officer FOI Case Management Team General Counsel Transport for London
