Request ID: FOI-1344-2223 Date published: 14 September 2022
You asked
Since the 1st January 2017, I would like to know the number of trainees who have undertaken live service controller(L2) desk training at the service control centers for each individual line(ie. after completing all necessary assessments at Ashfield House)
Of that number, I would like to know how many successfully passed training and undertook the role of Service Controller(L2) for each individual line
We answered
TfL Ref: FOI-1344-2223
Thank you for your request received by Transport for London (TfL) on 2 September 2022, asking about LU Service Controller level 2 (SCL2) pass rates.
Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy. I can confirm that we hold the information you require.
Since the 1st January 2017, I would like to know the number of trainees who have undertaken live service controller(L2) desk training at the service control centres for each individual line (i.e. after completing all necessary assessments at Ashfield House).
Of that number, I would like to know how many successfully passed training and undertook the role of Service Controller(L2) for each individual line.
Please see the information in the table below. However, as some of the rates contain a small figure (less than ten), disclosure of the information you have requested could potentially identify specific individuals within that area. We therefore consider that these figures are exempt from disclosure under section 40(2) of the FOI Act as disclosure of these exact figures would be a breach of the first data protection principle. This information constitutes personal data as defined in section 2 of the Data Protection Act 1998 (DPA) and was provided in confidence for monitoring purposes. These individuals would have a reasonable expectation that the information would not be disclosed in a manner that would identify any particular person and it would be unfair to them to do so.
Therefore, what we have done is replace the cells containing the values of less than ten, with ‘>10’, as we consider that it would not be fair to provide this data.
Bakerloo
Central
Hammersmith
Jubilee
Northern
Piccadilly
Victoria
Passed core training
>10
17
13
>10
12
16
>10
Number of Qualified SCL2s
>10
>10
>10
>10
>10
>10
>10
If this is not the information you are looking for, or if you are unable to access it for any reason, please do not hesitate to contact me.
Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.
Yours sincerely
Eva Hextall FOI Case Management Team General Counsel Transport for London
