FOI request detail

Freedom of Information request - Heaters on TfL London Buses

Request ID: FOI-1332-1819
Date published: 14 September 2018

You asked

Dear Transport for London, 1. Please can you let us know whether heating on London buses is a TfL requirement and on bus drivers cabs? 2. Does TfL make sure that bus operators are ensuring a working heater for passengers and the bus drivers?

We answered

Our ref: FOI-1332-1819/GH

Thank you for your request received by Transport for London (TfL) on 11 August 2018 asking for information about heaters on TfL London Buses. I am sorry for the delay in replying.

Your request has been considered under the requirements of the Freedom of Information Act 2000 and our information access policy. I can confirm that we do hold the information you require.

  1. Please can you let us know whether heating on London buses is a TfL requirement and on bus drivers cabs?

     

     

    We can confirm that the TfL vehicle specification for London buses does state that heating is a requirement on the bus.

     

     

  2. Does TfL make sure that bus operators are ensuring a working heater for passengers and the bus drivers?

Operators are required to ensure that buses are properly maintained and any faults, including those with the heating system, are rectified. TfL carry out monitoring of vehicles to ensure that the required standards are met, and any issues reported through our customer contact centre are reported to the relevant bus operator.

If this is not the information you are looking for please do not hesitate to contact me.

If you are not satisfied with this response please see the attached information sheet for details of your right to appeal.

Yours sincerely

Graham Hurt

FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

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