TfL Ref: 1144-1920

Thank you for your request received by us on 19 July 2019 asking for information about the number of complaints received regarding new bus service, route 301.

Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy.  I can confirm that we hold the information you require. You asked:

how many people have complained about the new bus route 301?

I can advise that we have received a total of three complaints concerning bus route 301, which were received on 16, 18 and 22 July 2019.

If this is not the information you are looking for, or if you are unable to access it for any reason, please do not hesitate to contact me.

Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.

Yours sincerely

Jasmine Howard
FOI Case Officer
Information Governance
Transport For London