FOI request detail

Patronage impacts of the new tram/Light Ra

Request ID: FOI-1142-1819
Date published: 31 July 2018

You asked

I’m trying to find a study undertaken by Oscar Faber in 2002 for TFL about the patronage impacts of the new tram/Light Rail I can find references to it but I can’t access the report from your publications/report site.

We answered

TfL Ref: 1142-1819

Thank you for your request received by Transport for London (TfL) on 24 July 2018 asking for a copy of the Croydon TramLink Impact Study from 2002.

Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy. I can confirm that we hold the information you require.

Please find attached the Croydon Tramlink Impact Study summary report, produced by Oscar Faber in 2002. The study looked at how people in the area travelled before and after the tram network was delivered. At the time, the tram network (then known as Croydon Tramlink) was privately owned and operated.  TfL’s predecessor organisation, London Regional Transport (LRT), was one of the original sponsors of the tram scheme and acted as an interested party during the scheme’s development and delivery. TfL bought the company out in 2008 and the network is now called London Trams. It remains a vital and popular transport link in south London; in fact, it has been so successful that we have had to develop a capacity upgrade plan to accommodate the extra demand that has arisen both now and in the future.  The upgrade plan is called Trams for Growth and the current version is available at

You may also wish to access our corporate archives online catalogue to see if we have any other information of interest to you. The links are as follows: and

If this is not the information you are looking for, please do not hesitate to contact me.

Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.

Yours sincerely

Sara Thomas

FOI Case Management Team

General Counsel

Transport for London



Back to top

Want to make a request?

We'll email you the response within 20 working days.

We'll publish the response online without disclosing any personal information.