FOI request detail

Emails between UBER and TPH

Request ID: FOI-1136-1718
Date published: 11 September 2017

You asked

In a letter from Neil Billany to Helen Chapman dated 12th April 2017 listed as TfL Ref: FOI-0866-1718 It claims that Uber informed LTPH that it had dismissed a driver for a serious crime, can you please forward me all email correspondence between Uber and LTPH in relation to this case under an FOIA request.

We answered

TfL Ref: FOI-1136-1718

Thank you for your request received by Transport for London (TfL) on 10 August 2017 asking for information about correspondence. Please accept my apologies for the delay in our response.

Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy. I can confirm we do hold the information you require.

The information you have requested is attached.

Please note that in accordance with TfL’s obligations under the Data Protection Act 1998 (DPA) some personal data has been removed, as required by section 40(2) of the FOI Act. This is because disclosure of this personal data would be a breach of the DPA, specifically the first principle of the DPA which requires all processing of personal data to be fair and lawful. It would not be fair to disclose this personal information when the individuals have no expectation it would be disclosed and TfL has not satisfied one of the conditions of Schedule 2 of the Data Protection Act which would make the processing ‘fair’. Additionally, some of this personal data is sensitive and we are unable to meet any of the conditions in Schedule 3 that would support disclosure.

Additionally, in accordance with the FOI Act, we are not obliged to supply some information requested; it is subject to a statutory exemption to the right of access to information under section 30(2)(iii), as the information is held in accordance with our responsibility for regulating the private hire trade in London. This information contains details which otherwise would not have been made available to TfL and the exemption applies to protect our ability to clarify and confirm details on specific issues.

The use of this exemption is subject to an assessment of the public interest in relation to the disclosure of the information concerned. We recognise that there is significant public interest in this matter, however we feel the balance of the public interest supports the exemption in order to enable the effective and timely sharing of information between ourselves and the taxi and private hire trade. This benefits the public as it enables us to exercise greater oversight and scrutiny ensuring that safety standards are maintained.

If this is not the information you are looking for, or if you are unable to access it for some reason, please do not hesitate to contact me.

Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.

Yours sincerely

Lee Hill

Senior FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London


Back to top

Want to make a request?

We'll email you the response within 20 working days.

We'll publish the response online without disclosing any personal information.