FOI request detail

Mobile Phones

Request ID: FOI-1056-1819
Date published: 13 August 2018

You asked

Hi, I would like to submit a request for information. Can you please send me an update of the organisation's mobile phone contract. .1. Network Provider(s) - Please provide me with the network provider name e.g. EE, Telefonica, Vodafone, Three 2. Annual Average Spend- Can you please provide me with the average annual spend over the 3 years. If this is a new contract can you please provide the estimated annual spend. 3. Number of Connections- Number of connections for each network provider. Please split the connection into the following, Voice Only, Voice and Data and Data. Please provide me with a figure for each one including if the organisation doesn’t have any. 4. Duration of the contract- please state if the contract also includes contract extensions for each provider. 5. Contract Start Date- please can you provide me with the start date of the signed agreement. Please do not provide me with the framework contract date I require the contract dates of the signed agreement. 6. Contract Expiry Date- please can you provide me with the expiry date of the signed agreement. Please do not provide me with the framework contract date I require the contract dates of the signed agreement. If the contract is rolling please state. 7. Contract Review Date- Please can you provide me with a date on when the organisation plans to review this contract. 8. The person within the organisation responsible for this particular contract. Can you send me the full contact details Contact Name, Job Title, Contact Number and direct email address for each network provider? If full contact details cannot be provided please send me their actual job title. Thanks

We answered

Our ref: FOI-1056-1819/GH

Thank you for your request received by Transport for London (TfL) on 16 July 2018 asking for information about TfL’s mobile phone contract.

Your request has been considered under the requirements of the Freedom of Information Act 2000 and our information access policy. I can confirm that we do hold the information you require.

Can you please send me an update of the organisation's mobile phone contract.

.1. Network Provider(s) - Please provide me with the network provider name e.g. EE, Telefonica, Vodafone, Three

Telefonica

2. Annual Average Spend- Can you please provide me with the average annual spend over the 3 years. If this is a new contract can you please provide the estimated annual spend.

c. £4.5m per year projected per annum spend

3. Number of Connections- Number of connections for each network provider. Please split the connection into the following, Voice Only, Voice and Data and Data. Please provide me with a figure for each one including if the organisation doesn’t have any.

  • Voice Only- c.3,500

     

  • Data Only- c.37,000 used in a range of operational systems e.g. payment and Asset monitoring systems

     

  • Voice and Data- c. 20,500 used in a range of devices including devices used by front line staff

4. Duration of the contract- please state if the contract also includes contract extensions for each provider.

1 June 2018 service commencement date, with an initial terms of 3 years, with two +1 year extension options.

5. Contract Start Date- please can you provide me with the start date of the signed agreement. Please do not provide me with the framework contract date I require the contract dates of the signed agreement.

See response to question number 4

6. Contract Expiry Date- please can you provide me with the expiry date of the signed agreement. Please do not provide me with the framework contract date I require the contract dates of the signed agreement. If the contract is rolling please state.

See response to question number 4

7. Contract Review Date- Please can you provide me with a date on when the organisation plans to review this contract.

TfL reviews its contracts on an on going basis in establishing its strategy and roadmap for products and services and to ensure that it continues to get value for money

8. The person within the organisation responsible for this particular contract. Can you send me the full contact details Contact Name, Job Title, Contact Number and direct email address for each network provider? If full contact details cannot be provided please send me their actual job title.

Commercial Manager, Technology & Data, 14 Pier Walk, London SE10 0ES

If this is not the information you are looking for, or if you are unable to access it for some reason, please do not hesitate to contact me.

If you are not satisfied with this response please see the attached information sheet for details of your right to appeal.

Yours sincerely

Graham Hurt

FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

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