Our Ref: FOI-1017-1718
Thank you for your request received on 29 July 2017 asking for information about the Santander Cycle Hire Scheme.
Your request has been considered in accordance with the requirements of the Freedom of Information (FOI) Act and TfL’s information access policy. I can confirm we do hold the information you require.
The information you asked for is available on our website using the following link:
https://tfl.gov.uk/corporate/publications-and-reports/cycle-hire-performance
Please be advised that we cannot link casual hires back to individuals. This is because we do not capture the personal data of non-registered users.
In accordance with section 21 of the FOI Act, we are not obliged to supply you with a copy of the requested information as it is already accessible to you elsewhere.
If this is not the information you are looking for, or if you are unable to access it for some reason, please feel free to contact me.
Please see the attached information sheet for details of your right to appeal.
Yours sincerely
Gemma Jacob
FOI Case Officer
FOI Case Management Team
General Counsel
Transport for London
[email protected]