Freedom of Information request - Networking Equipment
Request ID: FOI-0901-2324 Date published: 06 July 2023
You asked
Dear Transport for London,
EOS / EOL Networking Equipment
1a. What EOS (end of support) or EOL (end of life) networking equipment do you have in your IT estate?
----
Network Lifecycle
2a. Have you conducted a network refresh in the past 36 months?
2b. If so with which area? (eg Data Centre, Enterprise Networking, Wi-Fi, Security, Collaboration) 2c. Which vendor/technology solution was chosen?
2d. Which reseller/partner delivered the solution?
2e. Who maintains the solution?
2f. When does the maintenance contract expire/renewal date?
----
Have you conducted a POC (proof of concept) in the last 12 months for any of the below technology areas?
3a. Data centre (yes/no)
3b. Enterprise networking (yes/no)
3c. Wi-Fi (yes/no)
3d. Security (yes/no)
3e. Collaboration/Microsoft Telephony (calling plan/operator connect/direct routing (yes/no) 3f. Network monitoring (yes/no) 3g. Which vendor and what equipment was tested?
3h. Which partner/reseller provided the POC?
3i. Was the POC successful?
3j. Do you intend to use the solution in a live environment?
----
Do you plan to refresh your network in the next 24 months for any of the below technology areas:- 3a. Data centre (yes/no) 3b. Enterprise networking (yes/no) 3c. Wi-Fi (yes/no) 3d. Security (yes/no) 3e. Collaboration/Microsoft Telephony (yes/no) 3f. Network monitoring (yes/no) 3g. When do you plan to have the new solution implemented? (Specify date) 3h. Have you/do you intend to go to RFx for this?
3i. When do you plan to go to RFx for this?
----
Do you have a Cisco estate for any of the below architecture, and what technology/equipment has been implemented?:- 4a. Data centre 4b. Enterprise networking 4c. Wi-Fi 4d. Security 4e. Collaboration 4f. Network monitoring
----
Cisco Support
5a How are you currently supporting your Cisco estate?
5b. Which company sells/provides you with support?
5c. If you outsource support, for which aspects?
5d. How do you keep your equipment/software up to date?
----
Cisco Partner/Reseller
6a. Who is the supplier/reseller for Cisco hardware/software?
6b. Do you have a preferred supplier agreement for Cisco hardware/software?
6c. When do these supplier agreements expire?
6d. How long has the current supplier relationship existed?
----
Cisco Enterprise Agreement (EA)
7a. Do you have a Cisco (EA)?
7b. When is your (EA) contract expiry/renewal date?
7c. Who provides/resells your Cisco (EA)?
----
Do you have an HP/Aruba estate for any of the below architectures, and what technology/equipment has been implemented?:- 8a. Data centre 8b. Enterprise networking 8c. Wi-Fi 8d. Security 8e. Collaboration 8f. Network monitoring
----
HP/Aruba Support
9a How are you currently supporting your HP/Aruba estate?
9b. Which company sells/provides you with support?
9c. If you outsource support, for which aspects?
9d. How do you keep your equipment/software up to date?
----
HP/Aruba Partner/Reseller
10a. Who is the supplier/reseller for HP/Aruba hardware/software?
10b. Do you have a preferred supplier agreement for HP/Aruba hardware/software?
10c. When do these supplier agreements expire?
10d. How long has the current supplier relationship existed?
----
HP/Aruba Enterprise Agreement (EA)
11a. Do you have an HP/Aruba (EA)?
11b. When is your (EA) contract expiry/renewal date?
11c. Who provides/resells your HP/Aruba (EA)?
----
Telephony
12a. Do you have ISDN Lines?– Supplier, quantity (lines), contractual position 12b. Do you have PSTN Lines? – Supplier, quantity (lines), contractual position.
12c. Do you have SIP Channels? - Supplier, quantity (channels), contractual position.
12d. Have you started/completed projects to prepare for the PSTN switch-off?
12e. Which technology partner assisted in your PSTN switch-off readiness project?
12f. Would you describe your organisation as entirely ready for the PSTN switch-off?
12g. PBX (phone system) Make & Model (eg Avaya, Cisco, Mitel), contractual position 12h. Who maintains your PBX (phone system) 12i. How long has the relationship with the maintainer been in place?
12j. Are you considering or interested in Microsoft Telephony (eg Calling Plans, Direct Routing, Operator connect)?
We answered
Our ref: FOI-0901-2324/GH
Thank you for your request received by Transport for London (TfL) on 22 June 2023 asking for information about networking Equipment.
Your request has been considered under the requirements of the Freedom of Information Act 2000 and our information access policy. I can confirm that we do hold the information you require.
Your request has been considered under the requirements of the Freedom of Information Act 2000 and our information access policy.
I can confirm that we do hold the information you require, however we are refusing your request under section 14(1) of the Act. You have raised in excess of 50 questions. Although we will have the information recorded, it is dispersed between various data sources and departments and would take a significant amount of resources to locate and identify the information you are seeking.
We therefore consider that providing the requested information would place an unreasonable burden on us. Our principal duty is to provide an effective transport service for London and we consider that answering this request would represent a disproportionate effort. It would be a significant distraction from our work managing the TfL network, requiring re-allocation of already limited resources and placing an unacceptable burden on our personnel. We do wish to clarify that whilst we consider that your request falls under section 14(1) of the FOI Act, this does not reflect a conclusion that it has been your intention to deliberately place an undue burden on our resources.
In addition, some of the information requested may be exempt from disclosure on the grounds of security, and therefore if we were to compile all the information, further resources would then be required in order to consider whether such an exemption does apply.
You may wish to consider submitting a refined request concentrating on matters which are of most importance to you.
If you are not satisfied with this response please see the attached information sheet for details of your right to appeal.
Yours sincerely
Graham Hurt FOI Case Officer FOI Case Management Team General Counsel Transport for London
