Request ID: FOI-0895-2122 Date published: 23 August 2021
You asked
It seems Newham has not dealt with defects at bus stop 56522 to date, despite the TfL report they confirmed receiving from TfL June 17 as well as my separate report.
Would you kindly supply me with TfL’s Service Delivery Manager email to the Head of Newham Network Management in on the 16 June 2021 and Newham’s response 17 June 2021?
We answered
TfL Ref: FOI-0895-2122
Thank you for your request received by Transport for London (TfL) on 30 July 2021, asking for a copy of the email between TfL’s Service Delivery Manager and the Head of Newham Network Management.
Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy. I can confirm that we hold the information you require.
Please find the requested email attached.
Please note that in accordance with TfL’s obligations under Data Protection legislation some personal data has been removed, as required by section 40(2) of the FOI Act. This is because disclosure of this personal data would be a breach of the legislation, specifically the first principle which requires all processing of personal data to be fair and lawful. It would not be fair to disclose this personal information when the individuals have no expectation it would be disclosed and TfL has not satisfied one of the conditions which would make the processing ‘fair’.
This exemption to the right of access to information is an absolute exemption and not subject to an assessment of whether the public interest favours use of the exemption.
If this is not the information you are looking for, or if you are unable to access it for any reason, please do not hesitate to contact me.
Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.
Yours sincerely
Eva Hextall FOI Case Management Team General Counsel Transport for London
