Request ID: FOI-0824-2122 Date published: 03 August 2021
You asked
Dear FOI Officer,
I want to make a Freedom of Information request, could you please send me the following information with regards to the organisation’s Mobile Phones contract.
You may have received the same request in the past and this information sent has now expired and I require an update as soon as possible for the following information:
If there is more than one provider please split all the information including the annual average spend, number of connection, duration, contract dates and internal contact details.
1. Network Provider(s) - Please provide me with the network provider name e.g. EE, Telefonica, Vodafone, Three
2. Annual Average Spend for each Network Provider - Can you please provide me with the average annual spend over the last 3 years. If this is a new contract can you please provide the estimated annual spend.
3. Number of Connections- Number of connections for each network provider. (number of voice only devices, voice and data devices, data only devices) please provide me with the breakdown and not the overall total.
4. Duration of the contract- please state if the contract also includes contract extensions for each provider.
5. Contract Start Date- please can you provide me with the start date of the signed agreement. Please do not provide me with the framework contract date I require the contract dates of the signed agreement. (if there are multiple start dates, could you please provide me with the earliest date for each provider)
6. Contract Expiry Date- please can you provide me with the expiry date of the signed agreement. Please do not provide me with the framework contract date I require the contract dates of the signed agreement. If the contract is rolling please state.
7. Contract Review Date- Please can you provide me with a date when the organisation plans to review this contract.
8. The person in the organisation responsible for this particular contract. Can you send me the full contact details Contact Name, Job Title, Contact Number and direct email address for each network provider? If full contact details cannot be provided please send me their actual job title.
9.If the mobile phone contract is provided by a managed contract please provide me with the actual name of the network provider along with the number of connections and the internal contact from within the organisation responsible for this contract.
Please can you provide me with the latest information- If the organisations are currently out to tender please can you also state the approx. date of the award along with the information above.
Also if the contract in the response has expired/rolling please can you provide me with further information if available of the organisation's plans going forward with regards to mobiles and the current status?
If this contract was awarded within the past three months can you please provide me with a shortlist of suppliers that bid on the contract?
We answered
TfL Ref: 0824-2122
Thank you for your request received by Transport for London (TfL) on 23 July 2021 asking for information about our Mobile Phone contract. Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy. I can confirm that we hold the information you require. Your questions and our replies are below:
1. Network Provider(s) - Please provide me with the network provider name e.g. EE, Telefonica, Vodafone, Three. Your question states “Network” provider, however, the mentioned suppliers are Mobile Network Operators (MNO’s). The response assumes the question is in relation to Mobile providers. Telefonica (O2) is our Mobile operator.
2. Annual Average Spend for each Network Provider - Can you please provide me with the average annual spend over the last 3 years. If this is a new contract can you please provide the estimated annual spend. Average annual spend per year is c£4m.
3. Number of Connections- Number of connections for each network provider. (number of voice only devices, voice and data devices, data only devices) please provide me with the breakdown and not the overall total. 29,000 connections. c. 50/50 voice/data split.
4. Duration of the contract - please state if the contract also includes contract extensions for each provider. The contract is 3 years with a.+2 year extension.
5. Contract Start Date- please can you provide me with the start date of the signed agreement. Please do not provide me with the framework contract date I require the contract dates of the signed agreement. (if there are multiple start dates, could you please provide me with the earliest date for each provider). 1 June 2018 to 31 May 2023.
6. Contract Expiry Date- please can you provide me with the expiry date of the signed agreement. Please do not provide me with the framework contract date I require the contract dates of the signed agreement. If the contract is rolling please state. 31 May 2023.
7. Contract Review Date- Please can you provide me with a date when the organisation plans to review this contract. There is on-going review with future strategy development scheduled for late 2021/early 2022.
8. The person in the organisation responsible for this particular contract. Can you send me the full contact details Contact Name, Job Title, Contact Number and direct email address for each network provider? If full contact details cannot be provided please send me their actual job title.Fikriye Erdogan, Commercial Manager. [email protected]
9. If the mobile phone contract is provided by a managed contract please provide me with the actual name of the network provider along with the number of connections and the internal contact from within the organisation responsible for this contract. Please see our answers to Q1,Q3 & Q8 above.
Please can you provide me with the latest information- If the organisations are currently out to tender please can you also state the approx. date of the award along with the information above. N/A
Also if the contract in the response has expired/rolling please can you provide me with further information if available of the organisation's plans going forward with regards to mobiles and the current status?The contract is live.
If this contract was awarded within the past three months can you please provide me with a shortlist of suppliers that bid on the contract? N/A
If this is not the information you are looking for, or if you are unable to access it for any reason, please do not hesitate to contact me.
Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.
Yours sincerely
Sara Thomas FOI Case Management Team General Counsel Transport for London
