ticket machines
Request ID: FOI-0800-1819
Date published: 24 July 2018
You asked
Hello. Could you please provide a full list of all ticket machines (TVMs) on your network (including London Underground / London Overground / TFL Rail / Docklands Light Railway / Croydon Tram / Cable Car / Bus Stops etc). For each ticket machine please also include the machine number (ie the machine number thats printed on tickets or whatever number you have to identify it) and the location (station and location within the station) and the make and model of the ticket machine and whether it is a cash and card ticket machine or a card only ticket machine. Many thanks.
We answered
Our ref: FOI-0800-1819/GH
Thank you for your request received by Transport for London (TfL) on 24 June 2018 asking for information about ticket machines.
Your request has been considered under the requirements of the Freedom of Information Act 2000 and our information access policy.
I can confirm that we do hold the information you require. However, to provide the information you have requested would exceed the ‘appropriate limit’ of £450 set by the Freedom of Information (Appropriate Limit and Fees) Regulations 2004.
Under section 12 of the FOI Act, we are not obliged to comply with requests if we estimate that the cost of determining whether we hold the information, locating and retrieving it and extracting it from other information would exceed the appropriate limit. In this instance, we estimate that the time required to answer your request would exceed 18 hours which, at £25 per hour (the rate stipulated by the Regulations), exceeds the ‘appropriate limit’.
There are multiple types of tickets machines, across all the different modes of transport, and these are all managed by different people within TfL. There is no central database showing all of the ticket machines in use and the machine numbers and the additional information you have requested. Therefore to provide you with the information you have requested would require a manual stocktake exercise.
To help bring the cost of responding to your requests within the £450 limit, you may wish to consider refining your requests to concentrate on matters which are important to you.
If you are not satisfied with this response please see the attached information sheet for details of your right to appeal.
Yours sincerely
Graham Hurt
FOI Case Officer
FOI Case Management Team
General Counsel
Transport for London
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