FOI request detail

LU stations are inaccessible to wheelchair users.

Request ID: FOI-0752-1819
Date published: 16 July 2018

You asked

Which LU stations are inaccessible to wheelchair users.

We answered

TfL Ref: FOI-0752-1819

Thank you for your request received by Transport for London (TfL) on 20 June 2018 asking for information about wheelchair accessibility on London Underground.

Your request has been processed in accordance with the requirements of the Freedom of Information Act and our information access policy. I can confirm we do hold the information you requested. You asked:

Which LU stations are inaccessible to wheelchair users?

We are committed to increasing the amount of step-free stations across the network to make the Tube more accessible.  In December 2016 the Mayor announced a £200m programme to provide step-free access at around 30 stations over the next five years. As of July 2018, 74 stations are step-free which represents 27% of the network.  By the end of March 2022, 40% of the Tube network will have step-free access. 

Step-free and non step-free stations are clearly marked on the standard tube map here , the ‘Journey Planner’ maps displayed at stations and on all line car-line diagrams, with a blue or white wheelchair symbol.  A blue wheelchair symbol denotes that the station is step-free from street to train, and a white symbol shows step-free from street to platform. Stations with no wheelchair symbols are generally not accessible to wheelchair users at this time.

Please see the attached information sheet for details of your right to appeal.

Yours sincerely,

Melissa Nichols

FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

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