Parking appeals
Request ID: FOI-0731-1819
Date published: 11 July 2018
You asked
Please provide all complaints to TfL, appeals to TfL and Parking appeals to Commissioner you have received at bay at O/S 750-768 BATH ROAD TW5 with their results.
We answered
TfL Ref: 0731-1819
Thank you for your letter received on 13 June 2018 asking for information about complaints and parking appeals received about the parking bay at O/S 750-768 BATH ROAD TW5 (EZ ref 12281_00019_RB).
Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy. I can confirm that we hold some of the information you require.
We do not record complaints data specific to location. However, please see below a table which explains how many Penalty Charge Notices (PCNs) were issued to vehicles stopped in the red box outside 750-768 Bath Road when prohibited for the last three financial years.
We issue PCNs when we have reason to believe a contravention occurred. Should a driver believe the PCN was issued incorrectly, they can challenge the PCN; all PCNs are subject to a statutory representations and appeals process and each challenge is considered on a case-by-case basis, including any mitigating circumstances. We have the discretion to cancel a PCN or refund all or part of a PCN payment for any reason, however this would not mean the PCN was issued incorrectly. If a representation is rejected, the driver is within their rights to appeal to an independent adjudicator. Should a driver pay a PCN and later have their representation accepted or appeal allowed, any payment will be refunded. Representation and appeal outcomes are also detailed in the below table.
|
Financial year
|
PCNs issued
|
Representations received
|
Representations accepted
|
Representations rejected
|
Appeals received
|
Appeals allowed
|
Did not contest
|
Appeals refused
|
Appeals withdrawn
|
Appeals outstanding
|
|
2015/16
|
1373
|
168
|
107
|
61
|
22
|
4
|
4
|
6
|
4
|
4
|
|
2016/17
|
1502
|
209
|
156
|
53
|
13
|
1
|
3
|
5
|
2
|
2
|
|
2017/18
|
852
|
164
|
119
|
45
|
12
|
4
|
3
|
2
|
0
|
3
|
If this is not the information you are looking for, please do not hesitate to contact me.
Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.
Yours sincerely
Sara Thomas
FOI Case Management Team
General Counsel
Transport for London
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