FOI request detail

Further to FOI-0369-2324 - route maps and timetables in pdf format

Request ID: FOI-0730-2324
Date published: 29 June 2023

You asked

Dear sir/madam, Further to FOI-0369-2324, I would like to inquire whether it would be possible to upload route maps and timetables in pdf format to all bus routes, similar to those provided in that aforementioned FOI request for routes 507 and 521. Considering that this will likely exceed exceed the 450 pound limit for FOI requests, would it be possible to consider in the future either creating a OneDrive cloud space similar to that which was created following the numerous FOI requests requesting Tube announcements, or uploading them to the Publications & reports section of the TfL website similarly to how working tube and bus timetables mainly intended for internal staff usage are publicly available? Should the 450 pound limit indeed make it impossible to provide all route maps and timetables in pdf format, would it be possible in the interim to provide those for the following routes prior to the changes made on April 29th 2023: 3, 6, 11, 16, 23, 26, 59, 133, 332, C10 And the following routes prior to the changes made on February 4th 2023: 21, 143, 263, 271 Best regards,

We answered

TfL Ref: FOI-0730-2324

Thank you for your request received by Transport for London (TfL) on 6th June 2023 asking for bus route maps and timetables.
 
Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy. 

Specifically you asked:

Further to FOI-0369-2324, I would like to inquire whether it would be possible to upload route maps and timetables in pdf format to all bus routes, similar to those provided in that aforementioned FOI request for routes 507 and 521. Considering that this will likely exceed the 450 pound limit for FOI requests, would it be possible to consider in the future either creating a OneDrive cloud space similar to that which was created following the numerous FOI requests requesting Tube announcements, or uploading them to the Publications & reports section of the TfL website similarly to how working tube and bus timetables mainly intended for internal staff usage are publicly available?

Should the 450 pound limit indeed make it impossible to provide all route maps and timetables in pdf format, would it be possible in the interim to provide those for the following routes prior to the changes made on April 29th 2023:

3, 6, 11, 16, 23, 26, 59, 133, 332, C10

And the following routes prior to the changes made on February 4th 2023:

21, 143, 263, 271.”

I can confirm that we hold the information you require.

Please note that current bus timetables, schedules and route maps are proactively published on our website via the following links:

https://tfl.gov.uk/travel-information/timetables/

https://tfl.gov.uk/maps_/bus-spider-maps

https://tfl.gov.uk/corporate/publications-and-reports/bus-schedules

In respect of the request for previous versions of timetables and maps, this is being refused under section 14 of the Freedom of Information Act, which provides an exemption to the disclosure of information where answering requests imposes a disproportionate burden on the responding authority.
 
In reaching this conclusion we have drawn on guidance from the Information Commissioner’s Office (ICO) that can be found on its website here: https://ico.org.uk/for-organisations/guidance-index/freedom-of-information-and-environmental-information-regulations/dealing-with-vexatious-requests-section-14/

As you can see, this guidance includes the following advice to public authorities:

“Section 14(1) is designed to protect public authorities by allowing you to refuse any requests which have the potential to cause a disproportionate or unjustified level of disruption, irritation or distress.”;

A huge amount of resource has already gone into making available the information we have published via the links above, and we do not believe that we can justify dedicating further resource into sourcing older versions as this would appear to serve no wider public interest or benefit. That resource could be better utilised being focused on current and live operational matters for the benefit of the wider public. For the same reasons we do not have any current plans to divert our resources away from core function to work on collating, maintaining and updating a database of this material as you suggest.

Please be assured that our application of the section 14 exemption does not reflect a conclusion that it has been your deliberate intention to place a disproportionate burden on TfL, and we will consider any future request for information on its merits and in accordance with the requirements of the FOI Act and the expectations of the ICO.


Please see the attached information sheet for details of your right to appeal.

Yours sincerely,

David Wells
FOI Case Officer
FOI Case Management Team
General Counsel
Transport for London

 

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