Complaints about the withdrawal of New Routemaster buses from route SL3
Request ID: FOI-0710-2425 Date published: 20 June 2024
You asked
Dear TfL
During April, it was announced you have re-awarded Stagecoach route SL3 with new electric double-deck buses.
https://clondoner92.blogspot.com/2024/04/london-bus-tender-awards-new-double.html
Would you be able to publish the number of complaints in relation to the replacement of New Routemasters in favour of new double-deck electric buses for route SL3, please?
Can you publish an Equality Impact Assessment in regards to the withdrawal of New Routemaster buses from route SL3, please?
Are there plans to use new zero-emission bendy buses for the Superloop?
Thanks
We answered
TfL Ref: FOI-0710-2425
Thank you for your request received by Transport for London (TfL) on31 May 2024 asking for information about SL3 Superloop buses.
Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy. I can confirm that we do hold some of the information you require. Specifically you asked:
Would you be able to publish the number of complaints in relation to the replacement of New Routemasters in favour of new double-deck electric buses for route SL3, please?
There are 11 complaints reported.
Can you publish an Equality Impact Assessment in regards to the withdrawal of New Routemaster buses from route SL3, please?
We do not hold the information you have requested.
Are there plans to use new zero-emission bendy buses for the Superloop?
There are currently no plans to use zero-emission bendy buses for Superloop services.
Please see the attached information sheet for details of your right to appeal.
Yours sincerely,
Mary Abidakun FOI Case Officer FOI Case Management Team General Counsel Transport for London
