FOI request detail

Contract information for the sale of lost property mobile and smartphone devices.

Request ID: FOI-0655-1920
Date published: 14 June 2019

You asked

Please could you respond to the following request for information made under The Freedom of Information Act in response to the resale or auction of mobile and smartphone devices recovered through TFL lost property sources: Context: We understand there is an existing mobile phone, lost property resale agreement in place with a commercial provider which may not be tendered for another 3-4 years. Please read the following questions in the context of unclaimed "mobile phones", the term to be taken to include smartphones and tablet devices. - How many mobile phones are lost and unclaimed annually in TFL lost property locations. - How many lost and unclaimed mobile phones are resold annually to commercial ventures - Do TFL check these devices for insurer interest ownership (ie. it has been the result of a settled consumer claim) via sources such as Recipero's CheckMend before selling them? - What proportion of these phones are Apple devices? - What proportion of these phones are Samsung devices? - What proportion of these phones are Sony devices? - What proportion of these phones are Huawei devices? - What is the average resale value achieved by TFL? Or total in an annual period? - Who is the existing contract of resale in place with? - Is the existing contract or resale exclusive? If so, in which areas does exclusivity apply? - Does the existing resale contract include any terms which allow for break clauses, such as competitive market bench-marking? - Does the existing resale agreement give TFL a straight income per unit or is there an element of subsequent profit share (for example on re-sale) included? - When does the existing contract of resale expire? - When will the existing contract of resale be retendered? Or will an alternative basis such as open market auction lists be considered? - How will parties be invited to particate in subsequent purchase / bid processes for unclaimed mobile phones? - Who within TFL is responsible for the resale / auction of unclaimed mobile phone devices? Please provide name, job title and contact details.

We answered

TfL Ref: 0655-1920

Thank you for your request received by us on 3 and 5 June 2019 asking for contract based information about the sale of lost property mobile and smartphone devices.

Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy. I can confirm that we hold the information you require. You asked for the following, which we have answered in the context of unclaimed mobile phones, inclusive of smartphones and tablet devices:

- How many mobile phones are lost and unclaimed annually in TFL lost property locations from -1st April 2018 to 31st March 2019.

There were 20,446 unclaimed items. These included items found on their own as well as those located with other items, such as in bags for example.

- How many lost and unclaimed mobile phones are resold annually to commercial ventures from -1st April 2018 to 31st March 2019.
This time period is intended to match to your statutory accounting period and make the request hopefully easier to analyse.

17,439 items were sold within this period.

- Do TFL check these devices for insurer interest ownership (i.e. it has been the result of a settled consumer claim) via sources such as Recipero's CheckMend before selling them?

We do not check these devices on CheckMend. Ownership is transferred to Transport For London (TfL) once items have remained unclaimed for three months from the date it was found. This is in accordance with the London Transport Act 1982. However, all International Mobile Equipment Identity (IMEI) numbers which identify mobile phones, can be found on the National Mobile Property Register ( NMPR) for insurance companies and the Police to check against.

- What proportion of these phones are Apple devices?

30% are Apple devices.

- What proportion of these phones are Samsung devices?

26% are Samsung devices.

- What proportion of these phones are Sony devices?

Two per cent are Sony devices.

- What proportion of these phones are Huawei devices?

Four per cent are Huawei devices.

- What is the average resale value achieved by TFL? Or total in an annual period From -1st April 2018 to 31st March 2019.
This time period is intended to match to your statutory accounting period and make the request hopefully easier to analyse.

I can advise that the average resell value is £15.58 per item.

- Who is the existing contract of resale in place with?

The contract of resale is with R F Greasby and XS Items.

- Is the existing contract or resale exclusive? If so, in which areas does exclusivity apply?

This applies to the contract.

- Does the existing resale contract include any terms which allow for break clauses, such as competitive market bench-marking?

We may serve notice of termination. The clause is 30 days.

- Does the existing resale agreement give TFL a straight income per unit or is there an element of subsequent profit share (for example on re-sale) included?

There is a percentage split of sales.

- When does the existing contract of resale expire?

It expires on 2 January 2022

- When will the existing contract of resale be retendered? Or will an alternative basis such as open market auction lists be considered?

It is expected that a formal tendering process will take place.

- How will parties be invited to particate in subsequent purchase / bid processes for unclaimed mobile phones?

This will be dependant on the tendering process.

- Who within TFL is responsible for the resale / auction of unclaimed mobile phone devices? Please provide name, job title and contact details.

The Lost Property Office’s Operations Performance Manager in Marketing, Customers, Communication & Technology is responsible for this area.

Whilst the Lost Property Office can be emailed via: [email protected], in accordance with TfL’s obligations under Data Protection legislation the personal contact details for this individual have been withheld, as required by section 40(2) of the FOI Act. This is because disclosure of this personal data would be a breach of the legislation, specifically the first principle which requires all processing of personal data to be fair and lawful. It would not be fair to disclose this personal information when the individuals have no expectation it would be disclosed and TfL has not satisfied one of the conditions which would make the processing ‘fair’

For further information on becoming a TfL supplier, please see the following link to our website explaining further: https://tfl.gov.uk/info-for/suppliers-and-contractors/become-a-supplier

If this is not the information you are looking for, or if you are unable to access it for any reason, please do not hesitate to contact me.

Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.

Yours sincerely

Jasmine Howard
FOI Case Officer
Information Governance
Transport For London

 

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