FOI request detail

London Overground services

Request ID: FOI-0348-1920
Date published: 15 May 2019

You asked

A customer would like to know how many London Overground services were cancelled from Enfield Town to Liverpool Street, and what services were cancelled i.e. 18:34 service, 19:02 service etc. Date: 09/04/19 Route: Enfield Town to Liverpool Street

We answered

TfL Ref: 0348-1920

Thank you for your request received by Transport for London (TfL) on 26 April 2019 asking for information about train cancellations from Enfield Town to Liverpool Street on the 9th April 2019.

Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy.  I can confirm that we hold the information you require as below.  

On 9th April 2019 there were 47 services booked to run from Enfield Town to London Liverpool St.  However, there were 13 full cancellations following a track circuit failure at Clapton Junction first advised by Network Rail at 04:58.  This track circuit failure resulted in the points being locked preventing trains getting on and off the Liverpool St to Chingford branch. 

The platforms at London Liverpool St were full which meant trains had to depart from London Liverpool St before any more trains could be allowed into London.  Arrangements were made for a number of drivers to be sent to London Liverpool St to allow them to take trains off the platforms and into service to alleviate congestion. 

With no clear time frames as to when the fault would be identified and resolved, services were cancelled from London Liverpool St.  This subsequently impacted the service on the London Liverpool St to Enfield Town / Cheshunt lines due to a lack of units and driver displacement.  As a result there were no services from London Liverpool St to Enfield Town / Cheshunt between 10:00 a.m. and 11:45 a.m. 

Normal working resumed at Clapton Junction at 12:53, however, there were still severe delays across the route. 

The 13:52 service from Enfield Town to London Liverpool St was the last cancellation that day and all remaining scheduled services ran without any further cancellations.

Please see the list of cancelled trains as requested below.

Departure (GBTT)

Arrival (GBTT)

Services that were cancelled

09/04/2019

 

 

06:33

07:11

ENFIELDTN TO LIVERPLST

06:53

07:31

ENFIELDTN TO LIVERPLST

07:08

07:46

ENFIELDTN TO LIVERPLST

07:23

08:01

ENFIELDTN TO LIVERPLST

08:08

08:46

ENFIELDTN TO LIVERPLST

08:23

09:01

ENFIELDTN TO LIVERPLST

08:38

09:16

ENFIELDTN TO LIVERPLST

08:53

09:31

ENFIELDTN TO LIVERPLST

09:23

10:01

ENFIELDTN TO LIVERPLST

10:52

11:26

ENFIELDTN TO LIVERPLST

11:22

11:56

ENFIELDTN TO LIVERPLST

12:22

12:56

ENFIELDTN TO LIVERPLST

13:52

14:26

ENFIELDTN TO LIVERPLST

If this is not the information you are looking for, please do not hesitate to contact me.

Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.

Yours sincerely

Sara Thomas

FOI Case Management Team

General Counsel

Transport for London

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