Our Ref:         FOI-0245-1920

Thank you for your request received on 23 April 2019 asking for information about wardens on Hammersmith Bridge.

Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy. I can confirm we hold some of the information you require.

TfL has paid for the deployment of marshals on Hammersmith Bridge since 14 November 2016 to control the flow of buses crossing the bridge, allowing only one bus in each direction on the bridge at a time. This was due to a weight restriction applied to the bridge due to structural limitations before the bridge was closed in early April 2019. We do not hold information prior to November 2016.

Five staff were deployed on the bridge (four customer services assistants and one supervisor). This allowed us to ensure that there were always two people on duty on each side of the bridge to manage the flow of buses and deal with customer queries. All staff were equipped with emergency radios.

The cost for staffing Hammersmith Bridge is recorded in four weekly periods. Please find the breakdown we hold below:

4 Week Period Total
14/11/16-27-11/16 £   13,147.96
28/11/16-25/12/16 £   25,451.49
23/12/16-22/01/17 £   28,109.87
23/01/17-19/02/17 £   18,033.08
20/02/17-19/03/17 £   26,295.92
20/03/17-16/04/17 £   25,339.92
17/04/17-14/05/17 £   25,815.14
21/05/17-11/06/17 £   20,113.24
18/06/17-09/07/17 £   19,657.57
16/07/17-06/08/17 £   19,818.88
13/08/17-03/09/17 £   21,248.48
10/09/17-01/10/17 £   20,464.18
08/10/17-29/10/17 £   21,091.55
05/11/17-26/11/17 £   21,270.80
03/12/17-31/12/17 £   26,588.50
07/01/18-28/01/18 £   22,055.10
29/01/18-25/02/18 £   21,270.80
26/02/18-25/03/18 £   21,270.80
26/03/18-22/04/18 £   22,839.40
23/04/18-20/05/18 £   22,055.10
21/05/18-17/06/18 £   22,055.10
18/06/18-15/07/18 £   21,270.80
16/07/18-12/08/18 £   21,270.80
13/08/18-09/09/18 £   22,055.10
10/09/18-07/10/18 £   21,270.80
08/10/18-04/11/18 £   21,270.80
05/11/18-02/12/18 £   21,270.80
03/12/18-30/12/18 £   21,270.80
31/12/18-27/01/19 £   22,055.10
28/01/19-24/02/19 £   21,726.20
25/02/19-24/03/19 £   23,092.40
24/03/19-01/04/19 £      5,773.10
Total £ 686,319.58

If this is not the information you are looking for please feel free to contact me.

Please see the attached information sheet for details of your right to appeal.

Yours sincerely

Gemma Jacob
Senior FOI Case Officer
FOI Case Management Team
General Counsel
Transport for London

[email protected]