FOI request detail

London Bus Stops

Request ID: FOI-0189-2324
Date published: 15 May 2023

You asked

Dear Transport for London, I would like to make several requests under the Freedom of Information Act 2000. 1) A spreadsheet/list of every TfL Bus Stop (including those outside London that are used by TfL buses), Bus Stand, Coach Stop, and Hail & Ride point. I would like this spreadsheet/list to include the following information: * Bus Stop Number * Legacy E Tile from PIC# * Site Name * Feature Location * Town Name * Area Code * Dir * Point Letter * SMS Code * Highway Authority * Feat Cent East * Feat Cent North * Bus Stop Name * Route No / Run No 2) A list of every TfL Bus Stop name change (as well as any spelling, capitalisation, or punctuation changes) between 1 January 2009-1 April 2023. Could this also include any bus stops outside London but used by TfL buses. I would like this list to include the following information: * Bus Stop Number * Old Name * New Name * Date of Change * How this was shown on the iBus passenger display (the text) 3) A list of every "Alight here for" iBus announcement, including any that have been withdrawn. I would like this list to include the following information: * Announcement (the audio) * Bus Stop it is used on * How this is shown on the iBus passenger display (the text) * Date of Introduction * Date of Withdrawal (if applicable) 4) A list of every Bus Route with a "Hail & Ride Section". 5) How these "Hail & Ride Sections" are shown on the iBus passenger display on each route, for example: * Not shown at all * "Hail & Ride Section" * "Example Bus Stop Hail and ride starts here" * "Example Bus Stop Hail and ride ends here" * "Hail & Ride Example Road" 6) A list of any changes to how "Hail & Ride Sections" were shown on the iBus passenger displays for each route between 1 January 2009-1 April 2023. Thank you for your time.

We answered

TfL Ref: 0189-2324

Thank you for your request received by Transport for London (TfL) on 18 April 2023 asking for information about the London Buses network.

Your request has been considered in accordance with the requirements of the Freedom of Information (FOI) Act and our information access policy. You asked for:

1) A spreadsheet/list of every TfL Bus Stop (including those outside London that are used by TfL buses), Bus Stand, Coach Stop, and Hail & Ride point.

I would like this spreadsheet/list to include the following information:

* Bus Stop Number
* Legacy E Tile from PIC#
* Site Name
* Feature Location
* Town Name
* Area Code
* Dir
* Point Letter
* SMS Code
* Highway Authority
* Feat Cent East
* Feat Cent North
* Bus Stop Name
* Route No / Run No

2) A list of every TfL Bus Stop name change (as well as any spelling, capitalisation, or punctuation changes) between 1 January 2009-1 April 2023.

Could this also include any bus stops outside London but used by TfL buses.

I would like this list to include the following information:
* Bus Stop Number
* Old Name
* New Name
* Date of Change
* How this was shown on the iBus passenger display (the text)

3) A list of every "Alight here for" iBus announcement, including any that have been withdrawn.

I would like this list to include the following information:
* Announcement (the audio)
* Bus Stop it is used on
* How this is shown on the iBus passenger display (the text)
* Date of Introduction
* Date of Withdrawal (if applicable)

4) A list of every Bus Route with a "Hail & Ride Section".

5) How these "Hail & Ride Sections" are shown on the iBus passenger display on each route, for example:

* Not shown at all
* "Hail & Ride Section"
* "Example Bus Stop Hail and ride starts here"
* "Example Bus Stop Hail and ride ends here"
* "Hail & Ride Example Road"

6) A list of any changes to how "Hail & Ride Sections" were shown on the iBus passenger displays for each route between 1 January 2009-1 April 2023.

Unfortunately, to provide the information you have requested would exceed the ‘appropriate limit’ of £450 set by the Freedom of Information (Appropriate Limit and Fees) Regulations 2004.

Under section 12 of the FOI Act, we are not obliged to comply with a request if we estimate that the cost of determining whether we hold the information, locating and retrieving it and extracting it from other information would exceed the appropriate limit. This is calculated at £25 per hour for every hour spent on the activities described.

To help bring the cost of responding to your request within the £450 limit, you may wish to consider narrowing its scope so that we can more easily locate, retrieve and extract the information you are seeking. If you want to refine your request or make a Freedom of Information Act request in future, please bear in mind that the Freedom of Information Act allows you to request recorded information held by us. You should identify the information that you want as clearly and concisely as you can, specifying the types of document that you are looking for. You might also consider limiting your request to a particular period of time or geographical area for example.

Although your request can take the form of a question, rather than a request for specific documents, we do not have to answer your question if it would require the creation of new information or the provision of a judgement, explanation, advice or opinion that was not already recorded at the time of your request.

Please note that we will not be taking further action until we receive your revised request.

In the meantime, if you have any queries or would like to discuss your request, please do not hesitate to contact me.

Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.

Yours sincerely



Jasmine Howard
FOI Case Officer
FOI Case Management Team
General Counsel
Transport for London
 

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