Information on TFL's Santander Cycles
Request ID: FOI-0184-1819
Date published: 12 July 2018
You asked
Please provide me the following information:
1) P&L breakdown of Santander Cycles scheme for the last 3 years
Revenue,
Variable costs
Fixed costs -Direct & allocated
2) Balance sheet - detailed breakdown of assets and liabilities and accumulated losses
3) Cashflow statement - how is the operation funded
3) Management information & business analysis (if any)
a) purchase cost of a bike
b) utilisation rate
c) number of bike
d) number of signed on users
e) user profiles & demographics
f) details about significant outsourced service providers - List, value of the contract, period of the contract
I would be grateful if you can provide this ASAP
Kind regards
We answered
TfL Ref: FOI-0184-1819
Thank you for your request received by Transport for London (TfL) on 23 April 2018 asking for information about Santander Cycle Hire Scheme.
Your request has been processed in accordance with the requirements of the Freedom of Information Act and our information access policy. You asked:
1) P&L breakdown of Santander Cycles scheme for the last 3 years Revenue,
Variable costs
Fixed costs -Direct & allocated
Please find attached profit and loss (P&L) information about the Santander Cycle Hire Scheme at a summary level. Please note that this is based on an internal report, as no official separate P&L (in the statutory form) exists for the Cycle Hire Scheme.
Variable costs and fixed costs can be found in the Serco and Cubic contracts, provided below.
2) Balance sheet - detailed breakdown of assets and liabilities and accumulated losses.
The balance sheet for Cycle Hire is consolidated into the wider TfL Balance Sheet which can be found in our annual reports https://tfl.gov.uk/corporate/publications-and-reports/annual-report
There is no separate information available.
3) Cashflow statement - how is the operation funded.
Summary information is provided as part of the attached P&L document.
3) Management information & business analysis (if any)
a) purchase cost of a bike
£1,051.60
b) Utilisation rate
Assuming this relates to average hires per bike per day, the utilisation rate is 2.
c) number of bike
11,084
d) Number of signed on users
313,751
e) User profiles & demographics
In accordance with the FOI Act, we are not obliged to supply this information as it is subject to a statutory exemption to the right of access to information under section 40(2) - Personal Information.
In this instance the exemption has been applied as disclosure of the information you have requested would be a breach of the Data Protection Act 1998 (DPA), specifically the first principle of the DPA which requires all processing of personal data to be fair and lawful.This exemption to the right of access to information is an absolute exemption and not subject to an assessment of whether the public interest favours use of the exemption.
f) Details about significant outsourced service providers - List, value of the contract, period of the contract
Serco contract details: https://www.contractsfinder.service.gov.uk/Notice/5d58a206-686f-47f1-a185-bddd72b0a0ca
Cubic contract details: https://www.contractsfinder.service.gov.uk/Notice/3d1a3016-5d9a-492c-9de8-b873d521ca81?p=@8=UFQxUlRRPT0=NjJNT0
In accordance with s21 of the FOI Act, we are not obliged to try and supply the requested information if it is already accessible to you elsewhere.
Please see the attached information sheet for details of your right to appeal.
Yours sincerely
Melissa Nichols
FOI Case Officer
FOI Case Management Team
General Counsel
Transport for London
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