FOI request detail

Cycle Hire Docking Station

Request ID: FOI-0181-1718
Date published: 11 May 2017

You asked

Under the Freedom of Information Act, can you now also provide me with a report showing along both directions of the A 11 from Stepney Green Tube Station to Jewry Street in Aldgate, tor how long each of the Santander bike docking stations there were not in operation? This will help me demonstrate to TfL how Cycle Superhighway construction acutely compromised annual subscriptions for local users like myself and thereby making valid grounds tor compensation.

We answered



TfL Ref: 0181-1718

Thank you for your letter dated 20 April 2017,  received on 26 April 2017 asking for information about for how long each of the Santander Cycles docking stations were out of operation for on the A11 in both directions from Stepney Green tube station to Jewry Street in Aldgate.

Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy.  I can confirm that we hold the information you require.


Please see the below table to address this FOI request.

Site name                                            From               To

New Road 1& 2



Royal Hospital



Cleveland Way




During these suspensions other stations in the area were managed more intensively to ensure bike availability.

If this is not the information you are looking for, please do not hesitate to contact me.

Please see the enclosed information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.

Yours sincerely




Sara Thomas

FOI Case Management Team

General Counsel

Transport for London

[email protected]

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