FOI request detail

Train Announcements

Request ID: FOI-0141-2021
Date published: 01 May 2020

You asked

Hello TFL, I am wondering if you could provide me with the train announcements for the Central Line, with all destinations and stops included. If you could send me an email with the audio announcements as a .zip file, that would be much appreciated. Thank you in advance

We answered

TfL Ref: FOI-0141-2021

Thank you for your request of 30th April 2020 asking for a copy of the on-train announcements for the Central line.

Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy. 

I can confirm that we hold the information you require. However, the information is exempt from release under section 43(2) of the Freedom of Information Act (the exemption relating to prejudice of commercial interests). In this instance, the exemption has been applied as disclosure of the information requested would be likely to prejudice the commercial interests of TfL and/or Global Services Ltd. These recordings were provided to London Underground from Global Services Ltd under a signed contract which contained explicit conditions concerning disclosure and distribution. The contract specifies that the recordings are solely to be used for the purpose for which they were created and for broadcast on the London Underground network only. If TfL were to disclose these recordings in response to an FOI request, it would constitute an actionable breach of contract and would be likely to result in a valid legal claim against London Underground or the license to use the recordings being withdrawn, which would impose additional, unnecessary, costs. TfL wishes to protect its commercial interests and ability to participate in future commercial activity. The disclosure of this information would be to the detriment of present and future business activities for both parties.

The use of this exemption is subject to an assessment of the public interest in relation to the disclosure of the information concerned. TfL recognises the need for openness and transparency within public authorities and the degree of public interest concerning London transport announcements. However, in this instance this is outweighed by the damage that would be done to TfL’s ability to use these recordings and any future contractual negotiations that may take place regarding the London Underground announcements

On a more general matter, please note that the Government has announced a series of measures to tackle the Coronavirus. It is essential for London, and in particular for all critical workers, that we continue to provide a safe transport network that enables them to make the journeys they need to.

In current circumstances, we are not able to answer FOI requests readily and we ask that you please do not make a request to us at present.

Answering FOI requests will require the use of limited resources and the attention of staff who could be supporting other essential activity. In any event, please note that our response time will be affected by the current situation.

Please see the attached information sheet for details of your right to appeal.

Yours sincerely,

David Wells

FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

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