Please follow the link below and complete the registration process to get your new log in details: https://pensions.tfl.gov.uk.
This is a new system so you will need to sign up to use the service, your old user name and password won't work with this system.
On the home page don't enter any details, just click the sign up link, and provide an email address. You'll then be sent a link to register where you create your user name, password and pick a memorable word.
When setting these up click the help links as you need upper case, lower case, numbers and symbols in some of these.
If you have already registered for member web service, please follow the link below to log in: https://www.pensions.tfl.gov.uk/PWPUser/Account/Login?ReturnUrl=%2FPWPUser%2F