London Dial-a-Ride is a free door-to-door transport service for disabled people who can't use buses, trains or the Tube. Members of the scheme can use Dial-a-Ride services for all sorts of journeys, making it easier to go shopping, visit friends and attend doctor appointments.
Dial-a-Ride started in London more than 30 years ago - we've been running it since 2002.
It can offer journeys (subject to availability) between 06:00 and 02:00, 365 days a year.
Our section for Dial-a-Ride customers details what services are on offer.
For more information about our efforts to make the Capital's transport system more accessible to disabled customers, visit the local transport services page in our accessibility section.
- 1.2 million journeys per year
- 91% of requested journeys successfully booked in 2017/18
- Service operates 365 days a year
- Customer satisfaction rating of 92 out of 100