Dial-a-Ride started in London more than 30 years ago, and we've been running it since 2002.

It can provide journeys (subject to availability) between 06:00 and 02:00, 365 days a year.

Check out our section for Dial-a-Ride customers detailing what services are on offer.

For more information about our efforts to make the Capital's transport system more accessible to disabled customers, visit the local transport services page in our accessibility section.

Quick facts

  • 1.2 million journeys per year
  • 90% of requested journeys successfully booked
  • Service operates 365 days a year
  • Customer satisfaction rating of 92 out of 100