Safer travel guidance

Follow Government guidance

Consider walking and cycling. Choose quieter times and routes to travel.

Find out more on the Government website.

Safety and hygiene

When you are travelling on public transport, follow these safety and hygiene measures. They help protect you and everyone else on the transport network.

  • Plan your journey in advance with the TfL Go app or our Journey Planner and, where possible, travel when it is quieter
  • We strongly recommend you wear a face covering over your nose and mouth
  • Maintain social distancing where possible
  • Follow signs, listen to announcements and pay attention to our staff
  • Wash your hands before and after your journey
  • Carry hand sanitiser or use sanitiser points at stations
  • Use contactless or Oyster to pay for your travel
  • Follow government advice for safer travel and check the safer travel information sheet
  • Make sure bus windows are kept open to ensure a good supply of fresh air

Find out how we're making bus journeys safer on the Using buses page.

Our cleaning regime

We have enhanced our cleaning regime. We are:

  • Using long-lasting hospital-grade cleaning substances that kill viruses and bacteria on contact
  • Cleaning key interchanges more frequently throughout the day
  • Trialling continuous UV cleaning of escalator hand rails
  • Wiping down all touch surfaces on buses, such as poles and doors with strong disinfectant every day

Imperial College RNA sampling study

Since September 2020, Imperial College London has run monthly tests for all virus variants on the transport network. Sampling has taken place at a variety of stations and on buses and trains — with the locations changing for each round — and swabs taken from heavily touched areas and air tested for any airborne traces. None of the tests have found any traces of the virus.

Face coverings

TfL strongly recommends customers to wear face coverings on its services.

Hand sanitiser points

We've added more than 1,000 hand sanitiser points to:

  • All Tube stations
  • London Overground and DLR stations where it's safe to do so
  • All bus stations
  • Victoria Coach Station
  • All TfL River Piers
  • Woolwich Ferry
  • Emirates Air Line

Travel advice

If possible, consider travelling at quiet times when there is more space and use our travel tools for the latest information. If there are significant delays, consider other routes, or walking or cycling where possible.

Check the status of Tube, London Overground, Elizabeth line, DLR, and tram services.

Check out our page of walking maps, which includes a map of walking routes around West End retail destinations.

Plan ahead with the TfL Go app or our Journey Planner and sign up for our email updates for more information.

Quieter times and places

Find out more about quieter times to travel on public transport. These times may change as circumstances change.

Quieter times at local stations vary. Check how busy any station on the TfL network is, at any time of day.

Night travel

Please plan your journey ahead of time.

Santander Cycles are available to hire 24 hours a day across central London. All Santander Cycles have built-in lights.

Taxi and private hire vehicles are running at night. You should wear a face covering for your entire journey.

Payment at ticket machines

You can top up an Oyster card or buy tickets by paying with cash or by using your bank card at the ticket machines at most stations.

You can also top up using our free payments app and register your card online to set up auto-top-up.

Ticket machines accept cash at all Tube stations except Canary Wharf, Tottenham Hale and Finsbury Park.

Ticket machines at all London Overground and Elizabeth line stations accept cash.

Tube and rail changes

At some stations there will be queuing, and one-way systems are in place.

When waiting for a train, spread out along the platform. When the train arrives, wait for others to get off before you get on. On the train, sit apart from others whenever you can (except for people from the same household).

Stations may restrict entry or use queuing systems at short notice.

Check  Tube station closures.

Bus travel

You should board your bus through the front door as usual and touch in as indicated or show your validated ticket to your driver. We've made safety improvements to driver screens on buses to help keep you and our drivers safe

Wheelchair users have priority in the wheelchair space. The wheelchair space can be shared with a buggy owner, providing the driver believes the space is big enough and the wheelchair user or mobility scooter user agrees to do so.

More about bus service changes.

Vaccination centres

Get travel information for some of the largest NHS vaccination centres in London.

You must have an appointment to get a coronavirus vaccine at vaccination centres.

Driving

Follow the Department for Transport's safer travel guidance for private cars and other vehicles.

If you are driving, please plan ahead. The quietest times on roads are 10:00-15:00 and after 19:00 weekdays, and before 10:00 and after 18:00 on weekends.

Take extra care, as more people are walking and cycling.

Accessibility

Our staff are here to help with accessibility.

More about accessibility changes.

Use our travel tools

Our TfL Go app helps you plan travel on the move. Add it to your iOS and Android devices. 

Also see our travel tools to plan your journey. Some stations have changed entrances and exits.

More information

Page last reviewed 23 February 2022