Face covering exemption badge

People may be exempt from wearing a face covering for a number of reasons. Keep in mind not all customers are able to wear a face covering for reasons that may not always be visible. We are providing this badge to help these customers identify themselves to others using the network, TfL staff, British Transport Police and our enforcement teams.

You can only apply for a badge if you are exempt from wearing a face covering.

  • You must not wear this badge if you are required by law to wear a face covering
  • If you do not wear a face covering when you are required to do so, you could be denied travel, or receive a minimum £200 fine. This will double each time you are caught not wearing a face covering, up to £6,400

Check whether you are required by law to wear a face covering.

Badge application

'Face covering exemption' badges can be sent to any address in the Greater London area, and to South East England. You can order one by filling out the form below or calling TfL Customer Services on 0343 222 1234.

All fields are required unless they're marked as optional

Your contact details


Data Protection Statement


Transport for London (TfL), its subsidiaries and service providers, will use your personal information for the purposes of administering your face covering exemption badge order. Your personal information will be properly safeguarded and processed in accordance with the requirements of privacy and data protection legislation.

To find out more about how TfL handles personal data, see our Privacy and cookies pages.