Travel information

Please stay at home - do not travel unless essential

Making non-essential journeys risks lives. Read London Transport Commissioner Mike Brown's message to Londoners.

Essential travel for key workers

If you're a key worker and your journey is absolutely essential, the busiest times are 05:45-07:30 and 16:00-17:30.

If possible, avoid travelling at these times particularly on these parts of the network as there may be some disruption to your journey:

  • Jubilee line between London Bridge and Stratford, and Stanmore and Wembley Park
  • Central line between Epping and Stratford
  • Victoria line
  • District line between Upminster and West Ham
  • London Overground services into Liverpool Street
  • DLR to/from Canning Town, West Ham and Stratford

Some stations have changed entrances and exits.

As staff face illness or have to self-isolate, we cannot run a full service. Our reduced service, with changes to bus timetables and some Tube station closures protects a core network for key workers.

The Mayor of London, Sadiq Khan made a statement confirming non-essential Tube and bus travel has dropped. He is supporting our work to keep services running for key workers.

Use our travel tools

If you're a key worker, you can use our travel tools and Facebook TravelBot to plan your journey.

What we're doing

Road user charging suspended

The Congestion Charge, Ultra Low Emission Zone and Low Emission Zone have been suspended. Do not drive unless it's absolutely essential.

Fare refunds

You can apply for a refund for your Travelcard or Bus & Tram Pass season ticket if you're self-isolating or not travelling due to concerns about coronavirus.

Free access to Santander Cycles for NHS staff

We've given NHS staff free access to Santander Cycles.

Construction sites temporarily suspended

Work on TfL and Crossrail project sites has stopped to help limit the spread of coronavirus.

Supporting our tenants

All small and medium businesses on our estate get 100% rent relief from 25 March for the next three months.

Enhanced cleaning

We're using anti-viral cleaner that kills viruses and bacteria on contact, across all our services.

More information