If you see an issue with roadworks, or broken bus stops and shelters, the quickest way to let us know is to report a problem with our street care reporting tool.
You can also tell us by calling 0343 222 1234 (call charges may apply) or select the 'safety issues and incidents' option on the form below.
For all non-safety critical matters, we aim to respond to you within 10 working days.
You cannot use this form for refunds. Find out how to claim a refund.
Transport for London (TfL), its subsidiaries and service providers will use the personal information you provide on this form to process your feedback, provide you with a response, or the information or services you have requested, and to send you travel related information. On some occasions, we may need to share your information with bus operators or their agents for these purposes. Your personal information will be properly safeguarded and processed in accordance with the requirements of privacy and data protection legislation.
