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PPP Contracts

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SCHEDULE 1 - Capability Matrix
SCHEDULE 2 - Capability Testing and Measurement Procedures
SCHEDULE 3 - Reporting Procedures
SCHEDULE 4 - Fault Attribution Procedures
SCHEDULE 5 - Disruption, Defects and Failures
SCHEDULE 6 - Mystery Shopping Scoring Criteria
SCHEDULE 7 - Audit Criteria and Procedures
SCHEDULE 8 - Service Points
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